Save the Date: How to demonstrate and develop credibility

There are situations in business where we need to demonstrate your credibility or personal impact. This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your abilities. In this session Susan Heaton-Wright will share key characteristics of credibility and how to use it in an authentic way in business conversations. She will also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking.

Learning objectives:
- Understand what credibility is and how to demonstrate it
- Become aware of how you respond to questions and requests from others
- Discover how positive body language can increase your credibility
- Use of voice and increasing your credibility
- Creating a first impression that is credible and positive
- Improving your communication skills so you can show credibility in different business settings
- Creating your Credibility statement to introduce yourself

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