Webinar: Conflict Resolution

Do you want to manage conflict well? For some people conflict can be awkward which means you might avoid it rather than dealing with it. Learn about 5 approaches to managing conflict and find out what your preferred method is. We are all different so learn how approaches can complement and support you.

Learn strategies and techniques from world class examples who manage conflict exceptionally well in real life contexts- such as hostage negotiators.

Learning Objectives

• Learn the 5 approaches to managing conflict and find out what your preferred method is.
• Learn 3 important considerations to always keep in mind when preparing to manage conflict.
• Learn 2 frameworks for how to look after you in a conflict situation, how to look after the other people involved and how to move all towards a positive mutually beneficial outcome.

Speaker

Michael Quigley, BA (Hons) 1st class, MA, PGCE, is a former primary school teacher with extensive experience of teaching, coaching, leading and team membership, coupled with a life-long enduring passion for and interest in fitness, wellbeing and growing people.

He is a twice published author of Guidelines for an Wholistic Happy Life and Loving Leadership. His award winning Kataholos Online Learning Platform empowers and motivates over 8000 members in 100 countries. he is a regular blogger and his motivational Podcast, Food for the Journey is listened to and enjoyed worldwide by business professionals.

He has over 20 years of teaching experience and has delivered training sessions for the CII both online and in person throughout the UK for the past 5 years.

Michael has an extensive experience in public speaking, delivering for both the public and private sectors regionally, nationally and internationally, in 3 continents, and now also offers webinars in Spanish too.

One of his favourite recent deliveries was for Russell Bedford International at their Senior Leadership Conference in Montreal Canada, where he delivered a keynote speech and workshop on World Class Leadership.

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