Previous events
All previous events
Defined Benefit Pension Advice External CPD Event with Peter Lawlor of Expert Pensions
Join Peter Lawlor for this face to face event where he will discuss Defined Benefit Pension
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A plain English overview of contractors insurance
Join Alan Chandler for this webinar on contractors insurance where he will discuss from small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance, often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs, and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and bona-fide sub-contractors, if they do not have a broker they are in big trouble, as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?
View event detailsEmerging Risks
Join Diane Jenkins for this session where she will discuss Emerging Risks looks at some of the issues that are changing the insurance industry – in terms of ways of working, and new insurance solutions being developed.
View event detailsOvercoming client objections to buying non-core policies
Join Diane Jenkins for this webinar on how to overcome client objections where she will discuss how In difficult economic environment clients often buy less insurance – this session looks at various non-core policies (outside main property and liability classes) and identifies the benefits these policies provide for clients
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The Consumer Duty Skills Toolkit Part 2
Join Jeff Heasman for the 2nd part of this 2 part webinar where he will discuss the Two key pillars of the new Consumer Duty are consumer understanding and consumer support. With a move towards outcomes-based regulation, the need for a skills toolkit to stay on the right side of the regulation is critically important.
View event detailsThe Consumer Duty Skills Toolkit Part 1
Join Jeff Heasman for the 1st part of this 2 part webinar where he will discuss the Two key pillars of the new Consumer Duty are consumer understanding and consumer support. With a move towards outcomes-based regulation, the need for a skills toolkit to stay on the right side of the regulation is critically important.
View event detailsWEBINAR - Resilience for Good Mental Wellbeing
Resilience is fundamental to good mental health and success in business/work and life. This webinar explores how we can all develop resilience in ourselves and in our teams. This will include practical advice and tools to help you to build your and your team's resilience. The session is a mix of slides and interactive discussions designed to ensure effective learning in a short timeframe.
View event detailsInsuring non-tangible assets
Join Diane Jenkins for this webinar on Insuring non-tangible assets where In the modern business world, many businesses have valuable but non-tangible assets. Purchasing adequate insurance for such assets can be difficult. This session looks at the main types of intangible assets and the current insurance position for these
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Networking – a professional approach
Join Nick Thomas for this webinar on where he explains how Networking has massive benefits to individuals and organisations on multiple levels, and yet many neglect it completely, go through the motions or treat it solely as an opportunity to get out of the office and blow off some steam. This session emphasises a professional and structured approach to networking; exploring overall networking strategy, how to optimise results from specific events, and pays particular attention to networking for sales. It gives delegates the tools and insight to raise their networking game and reap the rewards for themselves and their employers
View event detailsWEBINAR - The Highway Code Changes 2022 and their Implications for Motor Insurance
On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This webinar goes into detail on the provisions of the new Code and how they can be communicated to clients. It also looks at how they are likely to affect different classes of Motor insurance and it will be of value to insurance personnel dealing with Motor underwriting, claims or client facing in any way.
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Working with bereaved vulnerable clients with empathy and understanding
Join Julie Bird from the charity YESS for this webinar where she will talk about How to effectively communicate and understand difficulties of working with vulnerable bereaved customers showing empathy and understanding in relation to grief and loss
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Empathy and Bereavement Webinar
Join Stacy Moore for this webinar where she will talk about understanding the difference between sympathy and empathy, raise your awareness of the three types of empathy, explore how to show empath and consider ways to support employee psychological wellbeing.
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How to Raise your Visibility for Career Success in uncertain times
Join Susan Heaton-Wright for this Webinar on How to Raise your Visibility. Have you every wondered how is it that some people rapidly climb the career ladder whilst others – who might be equally as good, remain at a lower level?
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Escapes of Water
This webinar will cover common causes of escapes of water and how Regulations, Standards and Manufacturer’s guidance can be used to achieve a recovery.
View event detailsWEBINAR - Understanding and addressing client buying influences
How often do we lose an existing account, or fail to win a sales pitch despite having what we think is clearly the best proposition? We may have developed trusted advisor status with our client, understood their needs and developed tailored solutions in line with their business objectives. Our contact at the client may also love our proposition. But we still lose the business. The most common reason that this happens is that we fail to identify, understand, and address the decision making dynamic and wider buying influences at our prospect or client.
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FCA Consumer Duty and Compliance Update for GI
This session will include an update on Product Value Assessments. Both brokers and insurers have an important role to play. This session will ensure you understand what it is you have to do and what changes need to happen in year two of the process to ensure it all gets done. We will also cover the current position on multi-occupancy insurances following intervention by the government and an update on the FCA’s work on Appointed Representatives.
View event detailsHow to read, understand and apply laws
In this session, Jeff Heasman combines over 20 years of experience studying law, working with the law and teaching law to students and professionals across the world, to provide invaluable skills that will help you read laws more quickly, better understand those laws and then apply them in a logical and clear way, whether for a case study as part of a professional qualification or for when providing advice to a client
View event detailsWEBINAR - Managing Stress & Avoiding Burnout
During this 1-hour webinar, participants will learn about the effects of stress, how to manage stress, the link between burnout and mental health and how to avoid burnout. The session is a mix of slides and interactive discussions designed to ensure effective learning in a short timeframe within an online environment.
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Wind induced failures of buildings & Reducing flood risk during remedial works
In this webinar Ian Major will discuss wind induced failures of buildings and structures with some case studies to show how they are investigated. This will be followed by a discussion from Richard Keightley about property flood resilience (‘PFR’): what it is, how it works, and the benefits of ‘building back better’ after a flood.
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