Previous events
All previous events
Social mobility and being an inclusive leader (Equality , Diversity & Inclusion Month)
This session will explore the challenges relating to socio-economic backgrounds, and why this is important to consider in a work context. We will then look at the concept of Inclusive Leadership and the importance of creating inclusive environments. You will have the opportunity to explore and discuss how you can apply these principles to your own workplace.
View event detailsDementia Awareness (Equality, Diversity & Inclusion Month)
The Alzheimer’s Society’s Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia. It aims to transform the way the nation thinks, acts and talks about the condition. Dementia Friends is about learning more about dementia and the small ways you can help. From telling friends about the Dementia Friends programme to visiting someone you know living with dementia, every action counts.
View event details
Enabling Womens Careers - November - Celebrating International Mens Day
Join us for this months Enabling Women's Careers Session. This session will be live online on Zoom. It will not be recorded as we aim to create an environment as close to an in person session as possible which is safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other. Please allow up to 90 minutes for this session and have your camera on to be able to interact with the group.
View event detailsEmbracing Neurodiversity in the Workplace (Equality, Diversity & Inclusion Month)
As part of the Insurance Institute of Exeter's Equality , Diversity & Inclusion Month, this webinar explores the significance of understanding and embracing neurodiversity within the workplace.
View event details
Suzy Lamplugh Trust - Stalking Awareness Session
This awareness raising talk will introduce delegates to what stalking is, and how it differs to harassment. It will look at the impact on the victim, as well as the different perpetrator behaviours. The talk will also discuss risk management, as well as legislation and signposting.
View event details
An Overview of Insurance Law
In this webinar we will undertake a comprehensive overview of the key aspects of insurance law. From the duties and obligations of brokers, underwriters and policyholders, through to key legislation and case law that applies throughout client journey, from proposals and disclosure through to claims and payments. This webinar will be of great help to anyone working with in the insurance industry and especially anyone studying the CII´s MO5 module
View event details
The Myth That Kills Men
It's time to start a conversation about male mental health that's actually useful for men. Join us for this engaging talk from TEDx speaker Ryan Parke to discover how hormones, lifestyle, and goal setting influence male mental health. Drawing from 1,000+ sources and his experience coaching men, this talk unveils groundbreaking insights, offering simple steps to support the men you care about.
View event details
The Power of Storytelling
Storytelling has been an essential and dominant aspect of human communication from the dawn of our evolution. This session draws on findings in neuroscience and psychology to explain why it is so powerful across multiple fields including leadership, organisational culture, learning and sales, and how we can leverage this knowledge with specific application to sales and client engagement
View event detailsEnabling Womens Careers - October - Courage
Join us for this months Enabling Women's Careers Session. This session will be live online on Zoom. It will not be recorded as we aim to create an environment as close to an in person session as possible which is safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other. Please allow up to 90 minutes for this session and have your camera on to be able to interact with the group.
View event details
5 A Side Tournament
Join us for a thrilling 5-a-side football tournament on 4th October 2024 Mini Award Ceremony during buffet £100 for a team of 7 - includes 2 reserves and buffet/refreshments £10 for spectators - includes buffet Mixed Teams Welcome/Encouraged
View event details
Guided Tour of Lloyd's of London
Guided Tour around Lloyd's of London Come and join us, your local Institute for a guided tour by a Lloyd's Tour Manager, around the famous Lloyd's Building. There are limited spaces so please register quickly to avoid disappointment.
View event detailsThe Law of Torts – Recent Decisions
In recent years it feels as though the law of torts has been in constant motion, especially in areas such as employers´ liability, public liability, professional negligence and proximate cause. The Supreme Court has handed down a series of judgments that significantly impact the insurance industry and our clients. This webinar will review the recent decisions, and give practical guidance on how we and our clients must respond. It will also be of interest to anyone studying the CII MO5 module.
View event detailsCan We Trust AI in Insurance?
The issues of digital trust and responsible AI are amongst the most important issues facing the insurance industry. But what do we mean by digital trust and responsible AI? How does trust manifest itself in an increasingly digital and automated world? This webinar will address these critical issues and offer suggestions on what companies and individuals need to be doing now to ensure we do all we can to win customer trust and implement AI in a responsible way.
View event details
Consumer Duty: Management Information to Prove Good Outcomes.
Delivering good outcomes is a requirement under the Consumer Duty and the regulator is looking for evidence that firms are monitoring outcomes and dealing with poor practices in an agile and timely way.
View event details
What causes a market cycle and are we heading into a soft market in 2024?
Hard markets usually last around a maximum of three years and this latest one started in 2020. This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur in 2024. Alan correctly called the hard market in 2020, providing a presentation on the seven reasons why the market would harden. Rates have now got much higher; investment returns are now at very healthy levels and underwriting in the UK looks a lot better proposition than it did back in 2020. New entrants will be attracted to the market and existing players will look to expand capacity to take advantage of the current favourable investment conditions. Rates will not crumble over night, but Alan predicts 2024 will see a change in demand and supply, where Insurers will have to start having to fight more for business, and there will need to be a change in the way insurers operate, which may result in home working underwriters actually answering the phone to brokers! Alan will also explore how brokers and underwriters can be successful in a softening market. Brokers have a fiduciary duty, and this means insurers cannot ask brokers to be loyal without also providing genuine benefits at renewal for the policyholder. Whilst many people will not want to see the hard market end, history tells us it will, and not mentioning it will not stop a soft market cycle starting. This presentation will equip you for the change in the market that is on its way.
View event detailsThe Impact and Role of Trust in Diversity & Inclusion
Understanding how trust manifests itself in our daily lives and interactions with others is fundamental to any successful diversity and inclusion initiative. Trust enables information-sharing and innovation. It is fundamental in facilitating shared values and creating psychological safety. This webinar will explore how trust manifests its in our relationships and how this plays a critical role in diversity and inclusion within the insurance and financial services industries.
View event detailsLaw of Torts the fundamentals
All too often we overthink principles of tort law and we get confused by the raft of cases that exist in this area of law. In turn, we confuse ourselves and our customers in the way we explain and apply those principles of law. In this session, we will strip the law of torts back to basics and demystify the confusion. We will learn how to explain the law in a simple and clear way and how to apply the case law to real-life scenarios.
View event detailsBuilding and Maintaining Trust in the Modern Hybrid Workplace
Trust has always been a fundamental part of any successful business but as more and more workplaces have adopted a hybrid model of working between office and home, how organisational trust is gained and then maintained is of even more significance. This webinar will examine the essential aspects of organisational trust in terms of how it is formed and then maintained in our working relationships. We will also look at solutions to the unique challenges that trust can pose in hybrid working models.
View event detailsThe Impact and Role of Trust in Claims
The claims stage is when customer trust is truly tested. It is therefore of crucial importance that everyone working within the insurance industry, whatever their role, understands how trust manifests itself throughout the entire customer journey and then the unique issues that arise in the claims process. This webinar will examine what exactly trust is, how it is gained, and then regained if potentially lost.
View event detailsPurposeful and Compliant Business Culture
Business culture has been a regulatory focus since 2007 and can encourage positive behavioural change, leading to improved performance and brand-values. This session considers how positive defined business cultures can enhance performance and the benefits of building in compliance standards as "business as usual", including ways of gaining stakeholder engagement and customer perspective for long-term value creation.
View event details