Previous events
All previous events
FCA Consumer Duty and Product Governance update for GI
The FCA want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers and they wish to drive a healthy and successful financial services system in which firms can thrive and consumers can make informed choices about financial products and services. They consider that firms are not consistently and sufficiently prioritising good consumer outcomes and this causes consumer harm and erodes consumer trust. With final rules published on 27 July 2022 this talk will update you as to what now will be needed.
View event details
Optimum Productivity and Performance at Work
Join Nick Thomas where This session looks at how we can optimise our productivity and performance at work. We examine the modern challenges to effective productivity, and how the remote or hybrid work environment has only emphasised the need for professionals to take control of their own motivation, focus, and execution. The session will show you how only an integrated approach can support sustainable performance over time, how to ‘get into the zone’ for peak performance in the moment, and the surprising truth about what really motivates us
View event detailsM05 Revision Day
This intensive revision course is designed to help you develop your exam technique and knowledge for the MO5 module. This one-day webinar will help delegates wherever they are in their MO5 journey, at the beginning or at the end revising for their multiple-choice examination.
View event details
Breaking the Bias:
Join Susan Heaton-Wright for this webinar on breaking the bias where this is a topic for everyone. There is huge value in understanding why bias is detrimental to any business; why we ALL have unconscious bias; how being consciously aware of decisions we make and how to use communication to qualify our decisions. Everyone benefits from making unbiased decisions. Let’s develop this skill so talent is recognized and rewarded.
View event details
Mergers and Acquisitions - Key Insurance Issues
Join Diane Jenkins for this webinar where this session looks at some of the insurance issues faced during a client merger or acquisition and explores some of the insurance solutions available.
View event details
Topgolf
Join us for a fun evening at Topgolf. No golfing ability? No problem! Topgolf is a game that anyone can play (and win). Score points by hitting micro-chipped golf balls at giant dartboard-like targets on an outfield. The closer you get your ball to the centre or ‘bullseye’ and the further the distance, the more points earned. The fun and games don’t stop there; food and drinks brought to you while you play. The event includes Unlimited Topgolf Games Lifetime Memberships for all guests Backyard BBQ Platters Vegan Platter 2x House Drink Tokens per guest Competitions Full Prize Pack Club Hire Book Early not to miss out on this event
View event detailsCross Sales and Growing Existing Accounts
Cross selling to an existing client should be significantly easier and more cost effective than developing ‘new-new’ business, but few succeed in generating consistently successful cross sales opportunities and conversions. This session builds the vital awareness of factors that prevent cross selling at organisational, team and individual levels, before unlocking the secrets to cross sales success.
View event details
Risk in the built environment – an overview for the insurance sector
The vast majority of UK business is carried out in, or as a result, of the built environment. The utilities and transport networks connecting workplaces and leisure facilities, the buildings themselves and the activities within are more highly regulated than some may first think. The Employers’ Liability (Compulsory Insurance) Act 1969 requires all employers to have insurance against liability for employees. Most know this and this could be their first contact with a commercial insurance broker. But what else is needed to comply with legislation and regulations and what else is a “nice to have” and demanded by employers and facilities managers from small and large undertakings across the UK? Hear from Adam Fahn, a member of the Institute of Workplace and Facilities Management, a technical member of the Institution of Occupational Safety and Health, and an all-round practitioner making built environment compliance accessible for all, helping clients and brokers navigate the legislative minefield to avoid fines, headaches and insurance claims.
View event detailsA Plain English Introduction to Engineering insurance and inspection
This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.
View event detailsThe Highs & Lows of Employer Shares
Join Rory Albon who will explain about Owning shares in your employer or joining your employer’s share schemes such as Save As You Earn (SAYE), Enterprise Management Incentives (EMI) and Restricted Stock Units (RSUs) can lead to significant financial reward when the company is growing. A prime example is Amazon, who came to the UK in 1998. Employees of the ‘start up’ online bookstore were all given RSUs as a bonus to their basic pay, which at the time, were trading under $50 each. Those employees that continued to hold their shares to the time of writing would be sitting on a gain of over 60 times that value now, with each share worth over $3,000 (before HMRC takes up to 20% of the profit in Capital Gains Tax).
View event detailsCompany Structure
Join us for this webinar where Alan Chandler will advise why it is essential all insurance staff have a good understanding of the different types of way in which a company could be structured and failing to understand these structures could lead to wrong cover being put in place.
View event detailsWomen in Leadership: Effective Communication
Communicating as a leader is a necessary skill for any leader. For female leaders and emerging leaders, these are particularly important to ensure you lead, make an impression and engage with your teams. In this interactive masterclass Susan will use elements from her Communications methodology, Superstar Communicator™, sharing Top Tips to ensure you have presence and impact when communicating as a female leader.
View event detailsDirectors' and Officers Liability in a hard market - making the case for clients
Join Nick Thomas for this session on D&O and where it can be a difficult class of business for clients to understand and insurers/brokers to sell (especially in the current hard market). This session looks at these issues and suggests some practical solutions
View event detailsLeading and Managing Hybrid Teams
Join Susan Heaton-Wright for this webinar on Leading and Managing Hybrid teams where she will talk about the different leadership skills and challenges managing a hybrid team brings
View event detailsGaining Client and Prospect Attention in the Virtual World
Join Nick Thomas for this webinar where he will explain about the Research into ‘virtual selling’ shows that gaining client attention and maintaining engagement is the biggest challenge to ‘sellers’ with 91% reporting this to be somewhat or significantly challenging. We explore the shifting buyer-seller [adviser-client] dynamic of recent years, how new, complex, and risky environments present opportunities to engage with prospects and clients, and the tools to grasp the opportunities.
View event details
A plain English overview of contractors insurance
From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and Bona-fide sub-contractors, if they do not have a broker they are in big trouble as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?
View event details
The Highway Code Changes 2022
Join Bernard Thornton for this webinar where he will talk through the significant alterations that were made to the Highway Code. On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road, for instance, priorities at junctions, awareness, spacing and the creation of a ‘hierarchy’ of road users. Not only are these amendments of fundamental importance to any road user, they will undoubtedly have a bearing on many RTA liability decisions affecting everyone from pedestrians to HGV drivers.
View event detailsProfessional Indemnity Insurance - How Claims Can Arise
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.
View event details
Annual AGM 2022
Join us at our AGM on Wednesday 13th April. Your council invites you to attend the 2022 Annual General Meeting of the Insurance Institute of Luton & Hertfordshire. Hear first hand reports from council members on previous and future activities and the appointment of new council members. Giving you the opportunity to apply to sit on our council. That might be secretary, or an officer responsible for education, membership or the organisation of the annual dinner. You might have experience and skills in careers guidance, or you might fancy a crack at running the sports & social side of things. But, of course, you don’t need to stand for office. You can simply rock up to the AGM and hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members. Find out what it's all about and how you can make a difference. If you would like to apply for one of the following positions please contact the institute secretary at lutoncii@hotmail.com or ring Mark Morris on 07773 817 668 -Secretary -Education Secretary -Sports and Social Secretary -Dinner Secretary -Membership Secretary -Careers Officer -Charities Officer -Diversity Officer - Communication Office - Womens Network Being a council member brings with it an array of benefits including the opportunity to network with senior figures from the industry, develop your own personal skills, raise your profile within the market AND it is a great way to give back to the industry that has given you so much.
View event detailsQuiz Night
Join us for our Annual Quiz 2022 where we will crown the brightest in the local insurance industry! WHERE ? Spice Rouge 99 High Street Stevenage SG1 3HR The Quiz is designed for all persuasions, covering trivia, general knowledge, sport, music, film, tv and so much more. Pricing at £10 per person, maximum of 4 per team, with an Indian Buffet being supplied! Please bring cash, for the bar.
View event details