Previous events
All previous events

Reviewing contracts for their insurance implications
This session is an excellent opportunity for delegates to better understand a service that is often requested by clients. The session explores the main issues typically found in contracts from both a broker and insurer viewpoint
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how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing. The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements from 10 January 2025. The Ogden rate will mean a happy new year for insurers. Will they be passing their savings onto their policyholders? well that will depend on how well brokers understand Ogden. This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.
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Cyber Liability
Cyber Insurance is fast becoming an essential insurance for those who run businesses. This course aims to de-mystify some of the language used and look at the kind of events that can happen. We will take a look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind This is an introduction course which will be suitable for anyone who wants to understand more about the subject in order to feel confident in discussing with their clients.
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Luton & Hertfordshire Half Day Regional Financial Services Conference
Join us for our Financial Services Half Day Conference followed by Lunch 09.30 – 10.00 Arrival and coffees 10.00 – 10.50 First speaker - LV's George - Help your client retire with confidence by powering up your CRP 10.50 – 11.40 Second speaker – Canada Life Andrew Morris – Behavioural biases with fund selection 11.40 – 12.00 Break 12.00 – 12.50 Third speaker – Forsitegroup Richard Roberts - IHT Planning for Unused Pensions post 2024 Labour Budget 12.50 - 13:45 Lunch
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Drone Insurance
This is an emerging class of insurance driven by the increasing use of drones by businesses. The session provides a comprehensive exploration into the safe operation of drones and the relevant insurance, risk and regulatory issues.
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Enabling Womens Careers - Final Session of the Series - Prioritising You!
This is the final of our current booked sessions in our Womens forum so don't miss out! One of the biggest blockers in this community has been putting ourselves first so this session will be dedictated to Prioritising You! This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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Luton & Hertfordshire Half Day General Insurance Regional Conference 2025 - IWM Duxford (1)
Join us for our Annual Half Day Conference at Duxford where there will be talks on Motor Claims, Sales & Regulation and Global Threats followed by a complimentary 1 Hour access to the Museum after the Conference.
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Powerful Report Writing
Business report writing and business communication is an essential skill for decision making; business development and expansion. Using elements of the Superstar Communicator™ methodology, we share how to construct business communication; highlighting the most important information; focused information, calls to action and conclusions. We will focus on written and spoken communication. This is a vital skill to develop as a leader; to influence and aide decision making
View event detailsPFS Regional Event - PFS Local Herts, Middlesex & Bedfordshire
Join your PFS local committee, for an insightful day of CPD and networking. We’d like to help you kick off your new year with your peers, learning from some insightful speakers. We’re delighted to welcome you, to hear from a number of expert speakers, who will provide a new perspective on key financial planning topics, as we kick off 2025. This is a FREE event to PFS members. Spaces are limited, so book early to avoid disappointment!
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How to Help Him!
Sharing a title with Ryan’s groundbreaking book, this talk will give you new tools and techniques that Ryan has shared with mental health charities, industry leaders and NHS Trusts. You will leave with a deeper understanding of why it may have previously been difficult to communicate with the males in your life, plus a new confidence that you know how to help him.
View event detailsEnabling Womens Careers - Aligning to your Values
This is the penultimate of our current booked sessions in our Womens forum so dont miss out! This is the penultimate of our current booked sessions in our Womens forum so dont miss out! In this workshop we are going to take a dive into exploring Values (ie. The things that are important to us as individuals). We know when things don't feel right and we know when things do, but how often do we spend the time to get really clear so that we can do more of what we love and avoid the things that drain us? When we take the time out to explore what is important to us it heightens our awareness and acts as a catalyst to help us to stay on track. In this session we will explore: - What are values? - How can understanding our values help us to progress in life and business? - Identify our own personal Values - Explore how we can do small things to become more aligned This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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The New Employment Rights Bill and its Potential Impact on the Insurance Industry
The Employment Rights Bill will potentially have a major impact on the insurance industry. This webinar will highlight the key provisions that will likely impact the insurance industry in terms of coverage, especially across employers´ liability and other commercial lines of business. We will also examine how insureds can be supported as they look to adapt to the reforms
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Property Insurance
This module examines the technical aspects of property insurance throughout its lifecycle and the impact that it has on claims. Delegates will understand the implications of property insurance, including the involvement of professionals throughout the claims journey and how insurers protect the insured to ensure a fair claims settlement. Finally, delegates will determine common extensions and exclusions that can be found under a typical property insurance policy.
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Telephone Sales skills
Telephone skills are essential for any sales or client facing professional. This session will provide you with some of the key skills you need to ‘sell’ and retain business using the telephone.
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The Three Wise Insurance Execs: an insurance Christmas story
This amusing and fun webinar will look at the magic of the Christmas story through the eyes of The Three Wise Insurance Execs, as they set out on their camels to reach The Lloyd´s Building in London, above which a guiding star shines brightly. During their journey the execs will meet the Ghosts of Insurance Past, Present & Future and they will enlighten us with a review of the insurance world in 2024, current issues, and what we can expect in 2025 and beyond. The story will be narrated by Jeff Heasman using specially commissioned artwork
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Enabling Womens Careers - The gift of presence
Give yourself the gift of presence as we celebrate the last Enabling Womens Careers Session of the Year! However you celebrate this season and even if you don't, it can be a challenge to keep up with priorties as the year comes to a close. Let's wrap up the calendar year with a gift to your self of a session fully focused on you, your needs now and how you wish for 2025 to be! This session will be live online on Zoom. It will not be recorded as we aim to create an environment as close to an in person session as possible which is safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other. Please allow up to 90 minutes for this session and have your camera on to be able to interact with the group.
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WEBINAR - Human Rights In Business (World Human Rights Day)
Human Rights are regularly mentioned in the press, we hear about them often but many of us won't know more than what the title implies - that they are a set of rights that apply to all of us. In this webinar we will cover what Human Rights are, the situations in which they apply and how they relate to business.
View event detailsMenopause; What Everyone Needs to Know (Equality, Diversity & Inclusion Month)
Menopause is a reality for every biological woman and it is vital to understand how menopause can affect psychological, emotional and physical health. This empowering session is for women, and anyone that lives with or works with women. The aim of the session is to raise awareness on menopause, to empower women and those that love them, and to share practical guidance on supporting someone (or yourself) through menopause.
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Enhance your personal and professional performance ready for 2025
As we reach the end of the year let's take some time out to review our year and think about how we can improve our personal and professional performance to enhance our success in the coming months.
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Critical business interruption insurance learnings for brokers following the Infinity Reliance judgement
One of the most important judgements in recent times relating to Bi insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward
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