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Network for Success
Networking is an essential skill if you wish to raise your profile professionally and/or move your business forward, yet it is something many people dread. Being able to create and maintain a strong network is crucial. This interactive masterclass provides the audience essential skills in face to face and online networking. Including meetings strangers, having interesting conversations, when to move on; following up, building business relationships and keeping in touch with your network. This session focuses on face to face and virtual networking. If required we will run a very interactive, practical session, where attendees could ‘try out’ face to face networking techniques
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Responsible Use of AI
This webinar is designed to provide insights into the use of AI technology within general insurance firms, with a strong emphasis on compliance. It will cover AI fundamentals, its current and potential applications in the insurance sector, and the importance of adhering to regulations like GDPR and the Data Protection Act. Additionally, the session will explore upcoming EU legislation, offering strategies for responsible AI adoption that align with legal requirements and industry best practices
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How to set correct Commercial property, stock and contents sums insured
It is estimated that at least 60% of policies have incorrect sums insured! This presentation looks at the major issue of under insurance in the UK property market and why sums insured are often so wrong. The presentation, delivered by Alan Chandler one of the UK's most popular insurance presenters, will look at what clients actually need to take into account when settling Buildings, Contents and Stock sums insured. Alan will explore why under insurance is so common, the effects of under insurance for the client, and why under insurance is an increasing cause of Professional Indemnity claims against brokers. One of the problems is that the figures on the client’s balance sheet are not the same as those required for insurance purposes and Alan will point out the differences so that clients can be warned.
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The Rise of Errors and Omission Claims Against Brokers and how these can be mitigated
This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated. Ask a Pi solicitor which Pi claims are the easiest to deal with, and they nearly always say broker Pi claims because you just must settle! – brokers time and again fail to professionally train staff and record key things in a correct manner, meaning that when these claims go to court there is often no defence. Various new pieces of legislation including the brokers' duty under the Insurance Act 2015, GDPR and the Insurance Distribution Directive are making brokers more vulnerable than ever, which coupled with increased litigation in society, increased client expectations and ever higher regulatory demands mean that brokers cannot continue to do what they have always done, far more proactivity is required. Alan Chandler who is widely regarded as one of the leading trainers and presenters within the UK will provide a number of examples of how the tide of litigation is turning against insurance brokers, and what they need to do to mitigate their E&O risks
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Topgolf
Join us for a fun evening at Topgolf. No golfing ability? No problem! Topgolf is a game that anyone can play (and win). Score points by hitting micro-chipped golf balls at giant dartboard-like targets on an outfield. The closer you get your ball to the centre or ‘bullseye’ and the further the distance, the more points earned. The fun and games don’t stop there; food and drinks brought to you while you play. The event includes Unlimited Topgolf Games Lifetime Memberships for all guests Backyard BBQ Platters Vegan Platter 2x House Drink Tokens per guest Competitions Full Prize Pack Club Hire Can you beat last years winner Will Pearce Book Early not to miss out on this event
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Enabling Womens Careers - Confidence, Calm and Courage - Thriving beyond your comfort zone
In this workshop we are going to take a dive into Confidence Calm and Courage and exploring what might be holding us back and how we can all thrive beyond our comfort zones. This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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Hops and Risk: what the evolution of beer teaches us about innovation in insurance
Join us for this Face to Face session where this fun and interactive session explores how centuries of brewing innovation, from monastic traditions to craft revolutions, mirror the forces reshaping the insurance industry today. By tasting 5 different beers, we will analyse how brewers have responded to cultural shifts, technology, regulation, and consumer demands and what insurance professionals can take as valuable lessons for designing resilient, customer-centric innovations.
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Patto's Story - Lessons in Resilience
Andrew Patterson is a former professional cricketer whose life took an unexpected turn when diagnosed with Hereditary Spastic Paraplegia, a condition that left him confined to a wheelchair. Patto’s tremendous resilience has seen him travel to USA to endure an operation where two-thirds of the nerves in his spine were severed, followed by gruelling and ongoing rehabilitation that has enabled him to walk short distances. His inspirational story is one of perseverance, adapting to new realities, and not giving up. His experience has taught him the value of resilience. This empowering session will explore how everyone can develop this skill for themselves
View event detailsHow to develop and demonstrate Credibility
There are situations in business where we need to demonstrate your credibility or personal impact. This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your abilities. In this session I share key characteristics of credibility and how to use it in an authentic way in business conversations. I also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking
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Marine Cargo (2)
Products get made all over the world. Once that a product is made, it needs to be transported to the retailer to be sold. This course will explore the element of marine cargo insurance, and how contracts are formed between the seller and the buyer of the goods. It will explore the insurable interest principle and how it differs to a general insurance product due to the nature and operation of this industry. You will determine the variety of products available within the market, along with the appropriate underwriting considerations for each. Finally, the course will look at how claims arise, and how they technically work when a loss occurs.
View event detailsInsurance Fraud: what the latest data shows us and what we need to be doing as an industry
Various data and statistics have been released from different sources over the last year which help to give us an insight in to the current state of insurance fraud in the UK, from ghost broking to application fraud to claims. During this webinar, we will examine the data and statistics to identify trends and what we need to be doing as an industry in the continued fight against insurance fraud.
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Risk Management – Introduction
This course is designed to introduce the learner to risk management techniques
View event details10 Years of the Insurance Act 2025 - Has it Made a Difference?
The Insurance Act 2015 was the biggest overhaul of insurance law for over 100 years but what has been its impact on the industry and our clients? What are likely to be the future trends in terms of how it is applied? In this webinar we will examine whether the Act has achieved its aims and, by looking at some of the landmark judgments over the past ten years, how the courts have been interpreting the Act. We will also look at what trends we can expect over the next decade.
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Non-financial misconduct in General Insurance
This event will focus on the various FCA statements and publications setting out the revised supervisory agenda for the GI market and will cover proposed changes to SMCR and FIT rules, sharing of survey results of 1,028 employers (cover 326,000 employees), press coverage in and out of the sector, the Sexism in the City Report and why a better culture is needed together with wholesale changes in behaviour. We will also look at the new law that firms are subject to from 26 October 2024 to prevent sexual harassment at work.
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The risks posed by lithium batteries
Lithium-ion batteries were first mass-produced in the early 1990s, and they are performing a key role in the move away from reliance upon fossil fuels. However, using lithium to store energy presents a new set of risks to property underwriters. This session is designed to draw the underwriter’s and broker’s attention to these risks and why rating and wording alterations may be needed to counter this growing problem
View event detailsMarine Cargo
This course will introduce the concept of Marine Cargo insurance. Following completion of the course the learner will understand the background to the cover and will be able to demonstrate why it is required and how the principles of insurance relate.
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Charity Golf Day
Join us for our Annual Charity Golf Day in aid of the Alzheimer's Society. The day will start with Bacon Rolls, Coffee and a round of golf followed by a 2 Course Meal The itinerary for the day is: 11:00 - TEA/COFFEE & BACON ROLLS 18 holes - Teeing off from the 1st and the 10th 2 Course lunch after golf with mini presentation for: Longest Drive Nearest the Pin Overall Winning Individual Overall Winning Team Sponsorship packages are available for these awards so please get in touch to find out more. All proceed are going to the charity. Cost £70 per person
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Challenging for Sales and Client Success – Part II
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session moves on to explore the second and third components of the challenger sales methodology, tailoring for resonance and controlling the sale.
View event detailsBusiness Interruption
For many businesses, when loss occurs, it’s not just the devastation of the loss of property facilities that they trade from, but the wider impact of having to temporarily close to allow the insurers to reinstate the property; it’s the loss of business and income. In this course, you will explore what business interruption is and the connection with property insurance. We will discover how business interruption can be set up, how cover is set and the typical policy extensions and exclusions that you can expect to find within a policy wording. Finally, we will explore how a policy will respond to such losses.
View event detailsAnnual General Meeting 2025
We need you! To get down to our AGM... Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
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