Previous events
This month
Hops and Risk: what the evolution of beer teaches us about innovation in insurance
Join us for this Face to Face session where this fun and interactive session explores how centuries of brewing innovation, from monastic traditions to craft revolutions, mirror the forces reshaping the insurance industry today. By tasting 5 different beers, we will analyse how brewers have responded to cultural shifts, technology, regulation, and consumer demands and what insurance professionals can take as valuable lessons for designing resilient, customer-centric innovations.
View event details
Patto's Story - Lessons in Resilience
Andrew Patterson is a former professional cricketer whose life took an unexpected turn when diagnosed with Hereditary Spastic Paraplegia, a condition that left him confined to a wheelchair. Patto’s tremendous resilience has seen him travel to USA to endure an operation where two-thirds of the nerves in his spine were severed, followed by gruelling and ongoing rehabilitation that has enabled him to walk short distances. His inspirational story is one of perseverance, adapting to new realities, and not giving up. His experience has taught him the value of resilience. This empowering session will explore how everyone can develop this skill for themselves
View event detailsAll previous events
How to develop and demonstrate Credibility
There are situations in business where we need to demonstrate your credibility or personal impact. This gives clients, prospects, stakeholders, colleagues and senior staff more confidence in your abilities. In this session I share key characteristics of credibility and how to use it in an authentic way in business conversations. I also build your awareness of how your presence and confidence plays a role in credibility, even when you are not speaking
View event details
Marine Cargo (2)
Products get made all over the world. Once that a product is made, it needs to be transported to the retailer to be sold. This course will explore the element of marine cargo insurance, and how contracts are formed between the seller and the buyer of the goods. It will explore the insurable interest principle and how it differs to a general insurance product due to the nature and operation of this industry. You will determine the variety of products available within the market, along with the appropriate underwriting considerations for each. Finally, the course will look at how claims arise, and how they technically work when a loss occurs.
View event detailsInsurance Fraud: what the latest data shows us and what we need to be doing as an industry
Various data and statistics have been released from different sources over the last year which help to give us an insight in to the current state of insurance fraud in the UK, from ghost broking to application fraud to claims. During this webinar, we will examine the data and statistics to identify trends and what we need to be doing as an industry in the continued fight against insurance fraud.
View event details
Risk Management – Introduction
This course is designed to introduce the learner to risk management techniques
View event details10 Years of the Insurance Act 2025 - Has it Made a Difference?
The Insurance Act 2015 was the biggest overhaul of insurance law for over 100 years but what has been its impact on the industry and our clients? What are likely to be the future trends in terms of how it is applied? In this webinar we will examine whether the Act has achieved its aims and, by looking at some of the landmark judgments over the past ten years, how the courts have been interpreting the Act. We will also look at what trends we can expect over the next decade.
View event details
Non-financial misconduct in General Insurance
This event will focus on the various FCA statements and publications setting out the revised supervisory agenda for the GI market and will cover proposed changes to SMCR and FIT rules, sharing of survey results of 1,028 employers (cover 326,000 employees), press coverage in and out of the sector, the Sexism in the City Report and why a better culture is needed together with wholesale changes in behaviour. We will also look at the new law that firms are subject to from 26 October 2024 to prevent sexual harassment at work.
View event details
The risks posed by lithium batteries
Lithium-ion batteries were first mass-produced in the early 1990s, and they are performing a key role in the move away from reliance upon fossil fuels. However, using lithium to store energy presents a new set of risks to property underwriters. This session is designed to draw the underwriter’s and broker’s attention to these risks and why rating and wording alterations may be needed to counter this growing problem
View event detailsMarine Cargo
This course will introduce the concept of Marine Cargo insurance. Following completion of the course the learner will understand the background to the cover and will be able to demonstrate why it is required and how the principles of insurance relate.
View event details
Charity Golf Day
Join us for our Annual Charity Golf Day in aid of the Alzheimer's Society. The day will start with Bacon Rolls, Coffee and a round of golf followed by a 2 Course Meal The itinerary for the day is: 11:00 - TEA/COFFEE & BACON ROLLS 18 holes - Teeing off from the 1st and the 10th 2 Course lunch after golf with mini presentation for: Longest Drive Nearest the Pin Overall Winning Individual Overall Winning Team Sponsorship packages are available for these awards so please get in touch to find out more. All proceed are going to the charity. Cost £70 per person
View event details
Challenging for Sales and Client Success – Part II
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session moves on to explore the second and third components of the challenger sales methodology, tailoring for resonance and controlling the sale.
View event detailsBusiness Interruption
For many businesses, when loss occurs, it’s not just the devastation of the loss of property facilities that they trade from, but the wider impact of having to temporarily close to allow the insurers to reinstate the property; it’s the loss of business and income. In this course, you will explore what business interruption is and the connection with property insurance. We will discover how business interruption can be set up, how cover is set and the typical policy extensions and exclusions that you can expect to find within a policy wording. Finally, we will explore how a policy will respond to such losses.
View event detailsAnnual General Meeting 2025
We need you! To get down to our AGM... Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
View event detailsThe Insurance Poverty Premium: what is it and what must insurers and brokers do right now?
The poverty premium results in the financial exclusion of people on low incomes and/or in vulnerable circumstances. With the issues of financial inclusion and fair value very high (and rightly so) on the FCA´s agenda, as well as the issue of the poverty premium in insurance receiving a great deal of parliamentary scrutiny, it is important that insurers and brokers understand what exactly the poverty premium is and what they must do right now!
View event detailsChallenging for sales and client success - part I
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session introduces the ‘Challenger Sale’ and explores the first key component to the methodology
View event detailsWEBINAR - Help your client retire with confidence by powering up your CRP
Striking the right balance between your clients' goals and their tolerance for risk during retirement can be tricky. With the Financial Conduct Authority's thematic review shining a light on retirement income advice, it's increasingly vital for firms to evaluate their Centralised Retirement Proposition (CRP) to ensure they are providing the best possible outcomes for clients as they draw down their retirement funds.
View event details
Annual Dinner 2025 at The Old Palace, Hatfield House
On behalf of our President, Rachel Karn and The Insurance Institute of Luton & Hertfordshire, we are delighted to announce that tickets to our Annual Dinner due to take place on Friday 21st March 2025 are on sale NOW!!!!. It is the 93rd in our history and set to be the best yet! Book now to avoid disappointment!
View event detailsProfessional Indemnity
This module discovers the other side of liability insurance and explores how a business can be professionally liable. We will also explore the different policy types that are available in the market. Delegates will also explore how liability arises for such professional indemnity claims and the key considerations that can be found in a policy wording. Finally, the course will explore the key nuisances of professional indemnity insurances and how they differ from other liability policies
View event details
Online - International Women's Day - Accelerate Action with Grit and Grace
The session supporting this year's theme 'Accelerate Action' will be facilitated by Caroline Martin, CII Member, Leadership Coach, NLP Trainer and Speaker. Caroline has been working in the Insurance Profession for more than 30 years and in the last 5 years has also coached and trained PFS members. She is a Best-Selling Author of two book collaborations, and her third book 'Grit & Grace' will be launching on IWD 2025 with proceeds supporting the Charity Women's Aid.
View event details