Events

Reinsurance premium increases have been one of the most significant causes of the current hard market for policyholders, it will also change cover offerings in a soft market, and that is why it is essential that all brokers, underwriters, and claims staff have a basic overview of how reinsurance operates. This webinar will be presented by Alan Chandler, one of the most popular speakers in the UK. Alan will explain why reinsurance is so essential, the different types of reinsurance and how reinsurance can significantly affect policyholder’s premium and cover.

In this inspiring and insightful webinar, Jeff Heasman shares lessons from work travels across Asia, Europe, and Latin America. Discover how culture shapes the way risk is understood, relationships are built, and business is done. Through real-world stories and practical takeaways, this session will help you sharpen your cultural intelligence and rethink how you engage with not just clients, colleagues, and markets, but ordinary everyday people, across the world

Increasingly, key agreements in insurance and financial services are formed through everyday tools like WhatsApp, SMS, and email. But when does an informal message cross the line into a legally binding contract? The recent case of Jaevee Homes Ltd v Fincham provides a striking reminder: digital communications, even those that seem casual, can amount to enforceable agreements with serious financial consequences. For professionals in insurance and financial services, where trust, compliance, and clarity are paramount, this raises urgent questions about how we communicate with clients, brokers, underwriters, and third parties. This webinar will unpack the key legal principles of contract formation in the digital age, explore the implications of Jaevee Homes v Fincham, and equip you with strategies to safeguard your communications. You’ll walk away with a clear framework for managing digital correspondence without stumbling into unintended obligations.

Join us for an interactive debate on one of the most hotly contested topics in the industry: the FCA's proposal to scrap the minimum 15 hours CPD requirement. Should CPD be about hours, or demonstrating outcomes? What are the risks of removing a standard, and what are the benefits? This session will challenge assumptions, engage the audience, and explore what high-quality professional development should look like. Come with your views! The audience will help shape the discussion

During the last twenty years there has never been more changes in employment trends in the UK - yet in many cases the insurance industry has been slow to change. This presentation will point out the business opportunities that have arisen due to these changing trends and why they have often been missed. Small business numbers have increased by 2.2 million since 2000! Many more people are now working from home, many more people are now giving advice, many immigrant groups have arrived to provide valuable skills - the demand for commercial insurance products has changed dramatically, but in many cases the policies and sales processes offered are still stuck in the last century! The insurance industry has often been slow to respond to changes in demand and this presentation looks at how employment practices have changed and will continue to change dramatically, and how brokers could increase remuneration if they start amending their processes to make them line up more accurately with the needs of the changing employment sector. The FCA estimate that 40% of SME's are under insured and at the end of 2024 around 80% did not have any cyber cover at all. There will be stacks of interesting facts and figures in this presentation that will get intermediaries and insurers thinking about whether they are making the most of the business opportunities brought about by changing employment trends within the UK.

This is a special session designed for young people in the industry who may not have had the same on-boarding or want to have a safe space amongst fellow industry colleagues to ask the questions that they’ve always wanted to ask! We will look at what the conduct rules mean to staff and how personal conduct can affect employability in the future. We will then focus on some of the key issues of the day such as cyber, AI, climate and, critically, what can be done to attract young people into the insurance industry. Hosted with drinks and food and a chance to Network