FCA GI update - Consumer Duty, Premium Finance and New Rules

Marriott Hotel
Thursday, 04 September 2025
4:00 pm – 5:30 pm (UK time)
    • Branko Bjelobaba

Overview

Join us for a face to face update on all matters GI at 4pm on 4th September at the Marriott!

We’ve had Consumer Duty for nearly two years now and the FCA continue to publish updates to incl insurer claims handling, motor insurance premium hikes and the new rules we can expect towards the end of the year.

We shall explore where we are with Consumer Duty and the session will also provide and update on fair value assessments to include what makes up broker commissions and how to ensure broker costs are fully understood. There will be a key update on where we are with premium finance following the seismic Hopcraft Supreme Court judgment and what this means for our sector and whether commissions should be disclosed and consent sought from clients.

We will also touch on Multi-Occupancy insurances now that we have had those rules for over 20 months.

Learning objectives - by the end of this update you will gain an overview of:-

  • Where are we with Consumer Duty and what you should have done;
  • Current issues when it comes to general insurance:-
    • Key aspects of the product governance rule to include product value assessments and challenges to fair value incl broker fees/charges/add-ons and premium finance;
    • Rules on multi-occupancy buildings insurance and the ramifications of this for insurers and brokers alike to include the L&FR Act and the AJG Tribunal decision;
    • Class action on behalf of leaseholders – does my firm have anything to fear?

Timings

  • 4pm - Arrival / tea and coffee
  • 4.15/4.30 - Session starts
  • 5.30 - Session finishes
  • 5.30 Onwards - Drinks reception and canapes

Speaker Bio

I started my insurance career in 1987 and have worked across the sector including stints at PwC and GISC and have led my own consultancy practice since 2004 working closely with AMII, BIBA and the CII and have provided hundreds of well-received (even entertaining!) talks. I am a recipient of the Thomson Reuters Compliance Personality of the Year Award, the London Market People Award for Legal and Compliance and was Highly Commended in the CII Public Trust Awards in 2021. I am proud to judge various insurance awards and am always being approached for engaging commentary and analysis.

I have been a regular speaker at virtually all of the CII’s local institutes and have provided over hundreds of events to thousands of insurance professionals and feedback has always been superb.

Additional Information

There will be tea and coffee on arrival.

We would love for you to stick around after the session to network and meet some of the team at CII Leicester, and as such there will reception drinks and canapes after the session.

Please let us know of any dietary requirements. Parking is available at the hotel and instructions will be provided within the confirmation email when registering.

Venue
  • Marriott Hotel
  • Smith Way, Grove Park
  • Enderby, Leicester
  • LE19 1SW
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CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.