Insurance Upskill: Compassion Fatigue

In insurance and financial services, we are so often called upon to demonstrate high levels of compassion in a whole range of different scenarios. If not dealt with properly, this can lead to fatigue that is bad for our mental and physical health and which in turn begins to significantly impact our performance and at worst lead to burnout. Second hand trauma can also occur as the result of dealing with clients in life-changing situations or through exposure to certain documents and evidence, such as photos and videos.

In this session, we will examine how compassion fatigue can manifest itself and then learn a strategy to ensure that we and our colleagues do not become a victim to this silent, but very serious, risk to our health.

This session is free - please book to confirm your attendance. The Zoom invite will be sent to you via email.

To view our image and video capture consent statement, please click here.

Please note: This event is a regional collaboration between the local institutes in the area. Your booking details will be shared with the Insurance Institute of Guernsey, which is acting as the host institute for this event.