Previous events

All previous events

WEBINAR - Restoring Trust in Insurance by Improving Customer Service

  • Wed 26 Apr 12:00 pm – 1:00 pm
  • Online
    • Bernard Thornton

At a time when the public image of insurance has never been in a more intensive spotlight, this webinar looks at the joint issues of customer service and trust – inextricably linked and vital to the future prosperity of the insurance sector. We will examine how customer service can be improved by both businesses and individuals, and look at the vital role service has to play in restoring the trust that is so important to all business relationships.

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Annual General Meeting 2023 and meet your council.

  • Tue 25 Apr 5:30 pm – 7:00 pm
  • Ipswich Town Football Club

Calling all local institute members. The Insurance Institute of Ipswich, Suffolk and North Essex will be hosting its annual general meeting on the 25th April at 5.30pm. Join us in the Premier Suite at Ipswich Town Football Club, we will report on previous and future activities of the institute and vote on the appointment of council members for the year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Once the formalities are over we will be hosting a cheese and wine tasting quiz, this is a great way to meet your newly appointed council and learn more about how you can get involved. Book your place today.

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SOLD OUT - The Insurance Institute of Ipswich, Suffolk & North Essex Annual Dinner – Friday 21st April 2023

  • Fri 21 Apr 6:00 pm – 11:00 pm

On behalf of our President Nathan Harvey, we are delighted to announce that our Annual Dinner will take place on Friday 21st April 2023. Our annual dinner is a pleasurable evening of celebration, networking and great entertainment providing an excellent opportunity to entertain guests, celebrate the exam successes of our students, network with colleagues, make new friends and generate new business contacts. Our dinner will be held once again within The Hangar at Milsoms Kesgrave Hall. This is a spectacular venue. We are also pleased to let you know that we have managed to secure one of the UK's most sought after live music cover bands to provide our after dinner entertainment! We are positive that this is going to be a very special event. We will have exclusive use of the whole hotel after last orders and the live entertainment and dancing will continue until 1am.

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Hawkins Webinar - Escape of Water: Really a Materials Problem?

  • Thu 20 Apr 9:00 am – 9:45 am
  • Online
    • Dr Chun Chan, Hawkins

Chun Chan will discuss how the fault is often placed on a defective component when an escape of water occurs, and how Hawkins investigates other potential causes to identify the real issue.

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Manufacturing Industry focus

  • Wed 19 Apr 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Diane Jenkins, Nick Thomas & Associates

Join Diane Jenkins for this webinar where this session on manufacturing is the first of a series of sessions looking at sector specific contemporary insurance related issues, and offering practical guidance for dealing with them

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R06 Financial Planning Practice April 2023

  • Tue 18 Apr 9:00 am – 5:00 pm
  • ZOOM WEBINAR
    • John Trayner
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Hospitality Industry focus

  • Mon 17 Apr 12:00 pm – 1:00 pm
  • Zoom- Webinar
    • Diane Jenkins, Nick Thomas & Associates

Join Diane Jenkins for this webinar where this session on Hospitality is another of our series of sessions looking at sector specific contemporary insurance related issues, and offering practical guidance for dealing with them

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Webinar – Let's Talk Menopause

  • Wed 12 Apr 11:00 am – 12:00 pm
    • Jeanette Forder, Phoenix Wellness Coaching
    • Lisa Watson, Watson's Health

The menopause can have a big impact on the daily lives of employees and, in turn, have a negative impact on their performance and attendance at work. This session aims to help raise awareness of the challenges it can cause and the simple actions that can help women thrive in the workplace.

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Hawkins Webinar - The Use of Drones to Inspect Fire-Damaged Buildings

  • Thu 30 Mar 9:30 am – 10:15 am
  • Online
    • Darren Cook, Hawkins

This session will look at how drones can overcome the challenges of restricted access and assist in the production of comprehensive illustrated reports.

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2023 Claims Conference and Mock Trial (All day)

  • Thu 23 Mar 8:00 am – 5:30 pm
  • Wherstead Park, Ipswich

2023 Claims Conference and Mock Trial (All day) Thursday 23rd March 2023 Wherstead Park, The Street, Ipswich IP9 2BJ Free to members £35 for non-members

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Hawkins Webinar - The Need for Speed: Estimating speed in collision investigations

  • Thu 16 Mar 9:30 am – 10:15 am
  • Online
    • Gavin Dunn, Hawkins

This session will cover methods in which an expert might estimate vehicle speeds, including a discussion on their reliability and limitations.

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The Insurance Institute of Ipswich, Suffolk & North Essex Prize winner's Ceremony

  • Thu 09 Mar 12:00 pm – 3:00 pm
  • Ipswich Town Football Club
    • Helen Richardson-Walsh MBE

The Insurance Institute of Ipswich, Suffolk & North Essex is holding a special event on Thursday 9th March 2023 at the Ipswich Town Football Club, to celebrate the success of our members that have excelled in the Chartered Insurance Institute (CII) examinations during 2022.

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Learning to live with Imposter Syndrome

  • Thu 23 Feb 5:30 pm – 7:30 pm
  • Ipswich Town Football Club
    • Pam Cottman

In this session, Learning to live with Imposter Syndrome, resilience coach and trainer Pam Cottman will be talking about what causes Imposter syndrome, how it could be holding you back, and how to challenge that little voice in your ear.

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WEBINAR: Adviser Delta- Articulating the value of advice

  • Tue 17 Jan 12:00 pm – 1:00 pm

Now more than ever it is important to remind our clients of the value of taking financial advice with their money. Adviser Delta is designed to give you information that can be used with your clients to explain the benefits of having an adviser and the savings that can be made by doing so.

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Escapes of Water

  • Wed 07 Dec 1:00 pm – 2:00 pm
  • Online
    • Neville Tranter, Hawkins

This webinar will cover common causes of escapes of water and how Regulations, Standards and Manufacturer’s guidance can be used to achieve a recovery.

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*SOLD OUT* THE BIG ANNUAL QUIZ 2022 | Revs | 17th November

  • Thu 17 Nov 5:30 pm – 7:30 pm
  • Revolution

We would like to invite you to join our BIG ANNUAL QUIZ 2022. Run by the Young Professionals Group of the Insurance Institute of Ipswich, Suffolk and North Essex. Let’s all come together for an evening of entertainment and food. This event will take place at Revs on Thursday 17th November between 5:30 – 7:30pm. Book now to secure your place(s). Limited availability, so early booking is advisable.

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Wind induced failures of buildings & Reducing flood risk during remedial works

  • Thu 17 Nov 1:00 pm – 2:00 pm
  • Online
    • Ian Major, Hawkins
    • Richard Keightley, Hawkins

In this webinar Ian Major will discuss wind induced failures of buildings and structures with some case studies to show how they are investigated. This will be followed by a discussion from Richard Keightley about property flood resilience (‘PFR’): what it is, how it works, and the benefits of ‘building back better’ after a flood.

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SURE: a new technique to ensure clients have understood your advice

  • Wed 09 Nov 1:00 pm – 2:00 pm
  • Online
    • Jeff Heasman, Insurance Upskill

We naturally ask the client if there is anything they didn´t understand and often, the client replies “No”. Or we ask if everything was clear and the client answers “Yes”. But can we rely on these answers as being an accurate reflection of whether the client truly has listened to and understood that advice? The answer is NO!! That is why, in this webinar, Jeff Heasman will outline his SURE technique for insurance and financial services professionals, based on concept checking, a method traditionally used in language teaching.

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Diploma in Insurance Online Training Programme

  • Wed 09 Nov – Mon 12 Feb
    • Alan Chandler

The Insurance Institutes of Anglia, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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Cert CII Fast Track Remote Learning Programme

  • Tue 08 Nov – Mon 27 Mar
    • Alan Chandler

The Insurance Institutes of Anglia, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.

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