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This month
Festival Risk Management and Claims Handling Conference
The Insurance Institute of Ipswich Suffolk & North Essex invites you to join us for our all day Conference on 16th September 2025 As we come to the end of the festival season - from small niche events to the larger scale weekend festivals that attract thousands of visitors across the UK the industry navigates the complexities of this year's events. It's the ideal time to examine what we can learn and how we can better prepare for the 2026 season. What risks are involved and how do we, the Insurance Industry play our part in managing that risk? How does the client start to plan for the event - identifying risks, planning for all eventualities. What happens when things go wrong? What coverage might be available? How do we manage major claims in an ever more litigious society? We have experts from Clients, Brokers, Insurers, Solicitors, and Loss Adjusters ready to help answer these and other questions. Come along for the day and find our more. Refreshments and lunch will be provided. Parking is free to attendees. Speakers are as follows - Katie Moore, Live Nation Tim Rudland, Tysers Karina Gaertner, Azorra Leanne Conisbee, HCR Legal LLP Polly Sayers, HCR Legal LLP Kate Montagu, Miller Hannah Logan, Miller Jon Clarke, Hiscox Claire Welford, Crawford & Company Steven Sawyer, Crawford & Company Brendan Levy, Crawford & Company Courteney Jamison, Crawford & Company Date and Time 16th September 2025 from 9am to 6pm including a cash bar in the last hour for networking. Location - Venue 16 - 312 Tuddenham Road, Ipswich, Suffolk, IP4 3QJ
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YPG - Footgolf for - The insurance Charity
Join Us for a Fun-Filled Footgolf Fundraiser! The CII Young Professionals Group (YPG) is excited to invite you to a fantastic event combining networking, friendly competition, and charitable giving — all set against the beautiful backdrop of Fynn Valley. This unique Footgolf event will support The Insurance Charity, with teams of four taking on a nine-hole course. It’s a great opportunity to connect with fellow professionals while enjoying some light-hearted competition as you aim for the lowest score! Event Details: Location: Fynn Valley, Witnesham, Ipswich, Suffolk, IP6 9JA Format: Teams of four | 9 holes of Footgolf | Networking opportunities Fynn Valley is a stunning venue, offering a relaxed and scenic setting perfect for this summer social. Please also note ball hire is included so no need to bring anything. There is no dress code, but football and rugby boots are not permitted – trainers are perfect! We look forward to seeing you there — bring your A-game and your best networking smile!
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Navigating the Hybrid Work Model
We’re thrilled to present our third webinar with @Mental Health in Business ! On 7th August 2025 at 12-1pm we will be joined by @Jay Unwin. As hybrid work becomes the new normal, join us for a conversation packed with usable strategies to: • Identify common challenges in hybrid work settings • Learn strategies for effective communication and collaboration in hybrid teams • Develop skills for managing time and setting boundaries in flexible work arrangements • Explore techniques for maintaining team culture and connection across diverse work environments Whether you’re a member of a hybrid team or a team leader, this session will offer concrete tools to boost both team wellbeing and productivity. Don’t miss out – secure your spot today and walk away with actionable insights for thriving in the new hybrid work model!
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Gaining a Deeper Understanding of ADHD in the Workplace
Did you know? Adults with ADHD are nearly 60% more likely to be fired, 30% more likely to face chronic employment challenges, and three times more likely to quit a job impulsively. These statistics highlight the urgent need for our workplaces to become more inclusive and supportive of neurodivergent employees. However, research also shows that employees with ADHD often bring exceptional creativity to problem-solving, demonstrate higher levels of entrepreneurial thinking, and can be incredibly productive when working in environments that match their strengths. So, how can we create environments where everyone—regardless of how their brain works—can thrive? Join us at Arlingtons, Ipswich on 31st July 2025 at 5:30 PM for an insightful discussion on ADHD in the workplace. We'll be joined by Rosie Turner from ADHD Untangled, who will share practical strategies to: • Recognise how ADHD and neurodivergence manifest in real-life settings. • Build environments that support neurodivergent clients and team members. • Create spaces where everyone can thrive. This event is open to anyone interested in fostering inclusive workplaces; it is an excellent opportunity to learn, share experiences, and collaborate on strategies to foster inclusive workplaces. Please RSVP using the link below to secure your place.
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Summer Quiz in aid of Cancer Support Suffolk!
🌴 You’re Invited to the Insurance Institute of Ipswich, Suffolk and North Essex Summer Quiz! 🌴 Get ready for an evening of fast-paced fun, fantastic prizes, and tropical vibes! Join us on Wednesday, 23rd July from 5:30pm at Bar Twenty One, 11 St Nicholas Street, Ipswich, IP1 1TH for our Summer Quiz Night — hosted by none other than DJ Simon Byrne, bringing you the excitement of SpeedQuizzing! 🧠🎶 What to Expect: Interactive SpeedQuizzing (no pens, no paper — just your phones!) Prizes galore throughout the night A special award for Best Hawaiian-Themed Team Name — so bring your creativity! Hawaiian shirts are highly encouraged 🌺 🍕 What's Included: 2 x Medium Pizzas per team — on us! £5 per person or £25 for a full team of up to 6 Teams can consist of up to 6 people Submit your team name at the time of booking (these will appear on LinkedIn and our website) 🎟️ PLUS: A Fabulous Raffle! We’ll have card readers on hand, but do bring some cash too. All proceeds from the event and raffle will go to our President’s chosen charity, Cancer Support Suffolk — a local organisation dedicated to supporting individuals before, during and after cancer through education, non-clinical therapies, and wellbeing workshops. 📱 Important Info: We’ll be using SpeedQuizzing software for the quiz. If you’re new to it, visit the Summer Quiz event page on our website for a quick overview. 🚨 Please ensure you’ve downloaded the SpeedQuizzing app before attending! 🎟️ Book Now to Secure Your Spot! Spaces are limited and filling fast, so early booking is strongly advised. We look forward to seeing you there!
View event detailsEnabling Womens Careers - Confidence, Calm and Courage - Thriving beyond your comfort zone
Womens Forum In this workshop we are going to take a dive into Confidence Calm and Courage and exploring what might be holding us back and how we can all thrive beyond our comfort zones. This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a CII member, Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other. Please allow up to 90 minutes for this session.
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Understanding the Market cycle
What causes a market cycle and are we heading into a soft market in 2025? Hard markets usually last around a maximum of three years and this latest one started in 2020. This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur in 2025. Alan correctly called the hard market in 2020, providing a presentation on the seven reasons why the market would harden. Rates have now got much higher; investment returns are now at very healthy levels and underwriting in the UK looks a lot better proposition than it did back in 2020. New entrants will be attracted to the market and existing players will look to expand capacity to take advantage of the current favourable investment conditions. Rates will not crumble over night, but Alan predicts 2025 will see a change in demand and supply, where Insurers will have to start having to fight for more for business, and there will need to be a change in the way insurers operate. Alan will also explore how brokers and underwriters can be successful in a softening market. Brokers have a fiduciary duty, and this means insurers cannot ask brokers to be loyal without also providing genuine benefits at renewal for the policyholder. Whilst many people will not want to see the hard market end, history tells us it will and not mentioning it will not stop a soft market cycle starting. This presentation will equip you for the change in the market that is on its way.
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Mastering Time
Have you ever noticed that some people just seem to have more hours in the day and others are chasing their tails? What is it that some do so effectively that others struggle with? Join us on this live online session to explore how we can all become better at Mastering Time.
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Webinar - Networking – a professional approach
We are pleased to invite you to join this webinar presented by Nick Thomas. Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a widely qualified professional coach and trainer. Nick is an Economics graduate with over 25 years corporate insurance broking experience. He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.
View event detailsAn introduction to the insurance industry - Webinar
This is a 3 hour interactive webinar designed to introduce delegates to the Insurance Industry. The course provides an introductory overview of the principle of risk transfer and looks at the different types of insurance and reinsurance available, the features of insurable risk and the make- up of the Lloyd’s and International Insurance Market. The course will be highly interactive with delegate participation and engagement throughout. This half day course consists of two 90 minute on-line sessions with a 15 minute break. The course is delivered by a COLF qualified Chartered Insurance Broker with over 40 years insurance experience who is a Certified Online Learning Facilitator (COLF).
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Ipswich CII - Menopause: What everyone needs to know webinar (Tuesday 5th June 2025, 12:00pm-1:00pm)
We are excited to invite you to an informative session on menopause with Claire Russell from Mental Health in Business. This empowering webinar is designed for everyone; from women themselves to anyone who lives with or works alongside women. The session promises to provide valuable insights into how menopause impacts psychological, emotional, and physical health. In this webinar, Claire will cover: • Understanding the effects of menopause • How menopause can impact mental and emotional well-being • Practical advice for managing menopause • Tips for supporting someone experiencing menopause, whether at home or at work This session is an essential resource for those looking to raise awareness, empower women, and provide practical guidance to navigate menopause with understanding and support. Don’t miss out on this enlightening and impactful discussion! Register now to secure your spot and join us on 5th June for an insightful session that will help you support someone (or yourself) through menopause.
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M81 Revision session
Are you currently studying the M81 Broking module and would like some extra revision help? Then look no further! This is a two part revision set of revision sessions that will be taking place online on the following dates: Revision Session 1 - 9.15am-12.15pm 2nd June 2025 Revision Session 2 - 1:00pm-4:00pm 6th June 2025 Learners will gain insight into all areas of the M81 syllabus and build confidence to take their exam, using real-life examples to illustrate the many principles covered in the unit. The session is suitable for any learners with a reasonable level of familiarity with the M81 textbook, looking to prepare and revise for the exam. By attending this event, delegates will be able to become more confident across the M81 syllabus. With an interactive blend of revision quizzes, contribution calculation examples and mock exams, Adrian Toomey will provide insight into the key elements of the M81 syllabus, focusing on specific areas for questions and parts of the textbook that learners often struggle with. Learners should come prepared to participate and engage in a relaxed and supportive environment, building confidence with the subject matter to take on the M81 exam in the near future. All attendees will also receive an additional bank of mock exams and revision quizzes, designed by Adrian to support preparation towards the M81 exam. Adrian Toomey runs a specialist insurance training business (Intuition Training), coaching on many different Cert CII, Dip CII and ACII units. He runs training programmes and revision sessions with insurers, brokers, claims specialists and MGAs, from single office firms through to global organisations, supporting hundreds of learners towards successful completion of their CII qualifications. Please note: You are expected to attend both sessions/workshops.
View event detailsM05 Revision session
Are you currently studying the M05 Insurance law module and would like some extra revision help? Then look no further! This is a two part revision set of revision sessions that will be taking place online on the following dates: Revision Session 1 - 9.30am-12.30pm 30th May 2025 Revision Session 2 - 9.30am-12.30pm 9th June 2025 Learners will gain insight into all areas of the M05 syllabus and build confidence to take their exam, using real-life examples to illustrate the many principles covered in the unit. The session is suitable for any learners with a reasonable level of familiarity with the M05 textbook, looking to prepare and revise for the exam. By attending this event, delegates will be able to become more confident across the M05 syllabus. With an interactive blend of revision quizzes, contribution calculation examples and mock exams, Adrian Toomey will provide insight into the key elements of the M05 syllabus, focusing on specific areas for questions and parts of the textbook that learners often struggle with. Learners should come prepared to participate and engage in a relaxed and supportive environment, building confidence with the subject matter to take on the M05 exam in the near future. All attendees will also receive an additional bank of mock exams and revision quizzes, designed by Adrian to support preparation towards the M05 exam. Adrian Toomey runs a specialist insurance training business (Intuition Training), coaching on many different Cert CII, Dip CII and ACII units. He runs training programmes and revision sessions with insurers, brokers, claims specialists and MGAs, from single office firms through to global organisations, supporting hundreds of learners towards successful completion of their CII qualifications. Please note: You are expected to attend both sessions/workshops.
View event detailsM92 Revision session
Are you currently studying the M92 Business and finance module and would like some extra revision help? Then look no further! This is a two part revision set of revision sessions that will be taking place online on the following dates: Revision Session 1 - 9.30am-12.30pm 23rd May 2025 Revision Session 2 - 9.30am-12.30pm 5th June 2025 Learners will gain insight into all areas of the M92 syllabus and build confidence to take their exam, using real-life examples to illustrate the many principles covered in the unit. The session is suitable for any learners with a reasonable level of familiarity with the M92 textbook, looking to prepare and revise for the exam. By attending this event, delegates will be able to become more confident across the M92 syllabus. With an interactive blend of revision quizzes, contribution calculation examples and mock exams, Adrian Toomey will provide insight into the key elements of the M92 syllabus, focusing on specific areas for questions and parts of the textbook that learners often struggle with. Learners should come prepared to participate and engage in a relaxed and supportive environment, building confidence with the subject matter to take on the M92 exam in the near future. All attendees will also receive an additional bank of mock exams and revision quizzes, designed by Adrian to support preparation towards the M92 exam. Adrian Toomey runs a specialist insurance training business (Intuition Training), coaching on many different Cert CII, Dip CII and ACII units. He runs training programmes and revision sessions with insurers, brokers, claims specialists and MGAs, from single office firms through to global organisations, supporting hundreds of learners towards successful completion of their CII qualifications. Please note: You are expected to attend both sessions/workshops.
View event detailsBusiness Interruption Claims Tips & Tricks from a Forensic Accountant
We are pleased to invite you to ‘Business Interruption Claims: Tips and Tricks from a Forensic Accountant’ with Charlotte Ainsworth ACA. Charlotte is a Chartered Accountant working as a Senior Manager with Crawford Forensic Accounting Services in London. Charlotte retrained as an accountant following a career in project management, she handles a wide variety of business interruption claims and specialises in renewable energy losses. This interactive session with real-life examples will share some tips of the trade so you know what to look out for with business interruption claims.
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Great Client Questions with - Jackie Lockie CFPTM Chartered FCSI (Financial Planning)
Jacqueline Lockie, Director of Lockie Consultants, shares her 28 years of experience with us. She has trained and visited thousands of financial advice and planning firms over nearly three decades in the profession and has seen the good, bad and everything in between! In this session she shares some of the very best questions that are firm favourites of advisers and planners right around the world.
View event detailsAnnual General Meeting 2025
We need you! To get down to our AGM... When: Tuesday the 22nd of April Where: Ipswich Town Football Club - Hall of Fame Suite Time: 17:30 - 19:00 The Insurance Institute of Ipswich, Suffolk and North Essex will be hosting its annual general meeting on the 22nd April at 5.30pm. Join us at the Hall of Fame suite at Ipswich Town Football Club, where we will report on previous and future activities of the institute and vote on the appointment of council members for the year. This is a great opportunity to get involved in your local institute and have a say and influence in the learning, social and professional activities within the community of insurance and personal finance professionals. We are always looking for new members and generous volunteers who wish to make a positive contribution. Buffet food will be offered and the AGM itself will be directly followed by an opportunity to meet your local council members and learn more about our institute. We look forward to seeing you there!
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Ipswich CII - Managing Stress & Avoiding Burnout (Tuesday April 15th, 12-1pm)
Understanding and addressing the impact of stress and burnout has never been more crucial. This webinar serves as an enlightening look into these often-overlooked challenges. We begin by demystifying the complexities of stress and burnout, ensuring participants have a clear understanding of what these terms truly mean, their causes, and the warning signs. Recognising these early indicators can be a game-changer in prevention, and it's this proactive stance that sets the tone for the session. As we move forward, our focus shifts from awareness to actionable strategies. Participants will be equipped with tools and techniques to manage stress and avoid burnout, not just for themselves but for their teams as well. Collaboration plays a significant role here; after all, a team that supports one another thrives together. The session culminates in a look at the broader organisational picture, emphasising the creation of an ‘Anti-Burnout Culture’. By implementing supportive systems, fostering open communication, and celebrating successes, organisations can ensure they are places of mental wellbeing and productivity. As we wrap up, participants will be reminded of the importance of continued self-care and lifelong learning in the realm of mental health, ensuring they're well-prepared for the journey ahead.
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A guide to understanding policy wordings with - David Hole ACII
We are pleased to invite you to a guide to understanding policy wordings with David Hole ACII. David is an experienced insurance professional with a career spanning 39 years; he has enjoyed wide exposure in the London Insurance Market and elsewhere resulting from his industry-specific training activity. David is a part-time complaint manager for a Lloyd’s cover holder, as well as a subject matter expert for the Chartered Insurance Institute, authoring and updating modules for the CII computer-based training programme, Broker Assess. His experience includes Head of Claims at Plum Underwriting Ltd, where he was responsible for managing the relationship between insurers and claims third party administrators, handling larger claims received via technical referral processes. David has been delivering technical insurance training for over 20 years, to a variety of different industry customers in the UK and abroad and provides examination support for clients undertaking CII studies to achieve industry recognised designations. He provides training on many general insurance classes up to at least intermediate level to include motor trade insurance, cyber, marine cargo, commercial property, business interruption, liabilities, construction, engineering, and trade credit. He also delivers more generic underwriting and claims training.
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***SOLD OUT*** The Insurance Institute of Ipswich, Suffolk & North Essex Annual Dinner – Friday 4th April
*Tickets on sale NOW! On behalf of our President Oliver Watson, we are delighted to announce that our Annual Dinner will take place on Friday 4th April 2025! Our dinner will be held once again at the amazing Milsoms Kesgrave Hall. Our annual dinner is a pleasurable evening of celebration, networking and great entertainment providing an excellent opportunity to entertain guests, celebrate the exam successes of our students, network with colleagues, make new friends and generate new business contacts. The evening will commence at 6pm with welcome drinks, followed by a sumptuous 4-course meal (including the much-loved cheese course!). Guests will be treated to a very enjoyable evening full of entertainment, guest speakers, award-giving and the chance to win some amazing prizes in the charity raffle, this year raising funds for the Presidents chosen charity ‘Suffolk Mind’. We will have exclusive use of the whole hotel after last orders and the live entertainment and dancing will continue until 1am! Ticket Prices: • £90.00 – Early bird tickets 10+ people purchased before 1st February 2025 • £95.00 – Early bird tickets for individuals purchased before 1st February 2025 • £110.00 – All other ticket sales after 1st February 2025 For all dinner-related enquiries and to book the much sought after tickets, please contact our Dinner Secretary: cassie.watts@mclarens.com
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