Events
Forthcoming events

How to find client objectives that they will care about
Chris Budd will look at the nature of client objectives, and whether they will lead to an increase in client wellbeing. He will discuss how to help clients to understand their own objectives, and the skills advisers need to develop to achieve this. This is a great introduction to the use of simple coaching skills to deliver benefits to your clients and your business, not to mention giving you genuine job satisfaction.
Chris Budd is the author of six books, including the original book about financial wellbeing which he wrote in 2015, The Financial Wellbeing Book. The Four Cornerstones of Financial Wellbeing, was published in 2023.
He founded the Institute for Financial Wellbeing (IFW) to bring together financial advisers and planners who want to focus on their clients’ happiness, not just their money. Chris lives in Somerset, UK, with his family and too many guitars.
Perfect for: Financial advisers, mortgage advisers, and all financial services professionals looking to enhance their client interactions.
Thu 02 Oct 12:00 pm – 1:00 pm
Chris Budd, IWF

Thrift and Find Out in aid of Cancer Support Suffolk
We are delighted to invite you to a special evening dedicated to supporting Cancer Support Suffolk. The Thrift and Find Out event offers a wonderful opportunity to make a difference while enjoying a relaxed and social atmosphere.
Bring along your pre-loved items to donate in aid of Cancer Support Suffolk, and browse through a curated selection of unique treasures available for purchase. It’s a perfect chance to find something special while supporting a meaningful cause.
Enjoy complimentary drinks and nibbles throughout the evening as you connect with fellow members and community supporters.
The evening will also feature an inspiring short talk from Kimya of Cancer Support Suffolk, who will share insights into how they provide vital support to those in need.
Join us for an evening of community, compassion, and discovery. Your participation can make a real impact—together, we can help support those facing cancer.
We look forward to seeing you there!
Items that can be donated:
1. Clothing (men’s, women’s, children’s, accessories, shoes)
2. Books (fiction, non-fiction, children’s books)
3. Vintage and retro items
4. Jewellery and accessories
5. Homeware and décor (small decorative items, kitchenware)
6. Toys and games (non-electronic)
7. Handbags and scarves
8. Collectibles and memorabilia
9. Craft supplies and handmade items
10. Small furniture or decorative pieces (if space allows)
Thu 09 Oct 5:30 pm – 7:00 pm
Kimya of Cancer Support Suffolk,

Navigating Tomorrow: Skills, Strategy & Sustainability in Insurance
Join us for an engaging half-day panel event exploring the key topics shaping the future of insurance.
We'll cover the latest in AI, the importance of Mentorship, ESG considerations, and share valuable Tips & Tricks for succeeding in CII studies.
Additionally, iCAN will be joining us to discuss "The Power of Us: Creating an Inclusive and Aware Work Environment," offering insights on fostering diversity and inclusion within the industry.
Don’t miss this opportunity to gain valuable insights, practical advice, and inspiration to navigate and influence the future of insurance.
Thu 23 Oct 1:00 pm – 5:00 pm
Willis Towers Watson

Two Online Soft Skills Coaching Sessions with Bernie De Souza
Soft Skills Seminars with Bernie De Souza
The Personal Finance Society Ipswich Committee, in association with the Insurance
Institutes, is delighted to present two exclusive 1-hour soft skills training seminars with
Bernie De Souza, the UK’s #1 Soft Skills Coach.
Learning Outcomes:
· Get your prospect to choose you in the first few seconds.
· Use the exact words to connect with everyone you meet.
· Understand what prospects look for in people.
· Create an instant bond with prospects.
· Why the subconscious mind drives rapport decisions.
· Recognize visual triggers that create trust.
· Use tone to relax the prospect.
· Know how long it takes for rapport to be established.
· Use exact words for closing without hard selling.
· Increase your number of clients with improved closing ratios.
· Close business deals and presentations with ease.
· Discover the five levels of closing.
· Identify how and when to close effectively.
· Apply the ‘contrast principle’ to closing.
· Utilize the ‘pride principle’ to closing.
· Negotiate from a strong position.
Wed 05 Nov – Wed 03 Dec
Bernie De Souza,

LM1 Dual Revision Session
Are you currently studying the CII Diploma LM1 London market one and would like some extra revision help? Then look no further! This is a two part revision set of revision sessions that will be taking place online on the following dates:
Revision Session 1 - 9.15am-12.15pm 20th November 2025
Revision Session 2 - 9.15am-12.15pm 27th November 2025
Learners will gain insight into all areas of the LM1 syllabus and build confidence to take their exam, using real-life examples to illustrate the many principles covered in the unit. The session is suitable for any learners with a reasonable level of familiarity with the LM1 textbook, looking to prepare and revise for the exam.
By attending this event, delegates will be able to become more confident across the LM1 syllabus.
With an interactive blend of revision quizzes, contribution calculation examples and mock exams, Adrian Toomey will provide insight into the key elements of the LM1 syllabus, focusing on specific areas for questions and parts of the textbook that learners often struggle with. Learners should come prepared to participate and engage in a relaxed and supportive environment, building confidence with the subject matter to take on the LM1 exam in the near future.
All attendees will also receive an additional bank of mock exams and revision quizzes, designed by Adrian to support preparation towards the LM1 exam.
Adrian Toomey runs a specialist insurance training business (Intuition Training), coaching on many different Cert CII, Dip CII and ACII units. He runs training programmes and revision sessions with insurers, brokers, claims specialists and MGAs, from single office firms through to global organisations, supporting hundreds of learners towards successful completion of their CII qualifications.
Please note:
You are expected to attend both sessions/workshops.
Thu 20 Nov – Thu 27 Nov

IF1 Dual Revision Session
Are you currently studying the CII Diploma IF1 Insurance, legal, regulatory and would like some extra revision help? Then look no further! This is a two part revision set of revision sessions that will be taking place online on the following dates:
Revision Session 1 - 13:00pm-16.00pm 20th November 2025
Revision Session 2 - 13:00pm-16:00pm 27th November 2025
Learners will gain insight into all areas of the IF1 syllabus and build confidence to take their exam, using real-life examples to illustrate the many principles covered in the unit. The session is suitable for any learners with a reasonable level of familiarity with the LM1 textbook, looking to prepare and revise for the exam.
By attending this event, delegates will be able to become more confident across the IF1 syllabus.
With an interactive blend of revision quizzes, contribution calculation examples and mock exams, Adrian Toomey will provide insight into the key elements of the IF1 syllabus, focusing on specific areas for questions and parts of the textbook that learners often struggle with. Learners should come prepared to participate and engage in a relaxed and supportive environment, building confidence with the subject matter to take on the IF1 exam in the near future.
All attendees will also receive an additional bank of mock exams and revision quizzes, designed by Adrian to support preparation towards the IF1 exam.
Adrian Toomey runs a specialist insurance training business (Intuition Training), coaching on many different Cert CII, Dip CII and ACII units. He runs training programmes and revision sessions with insurers, brokers, claims specialists and MGAs, from single office firms through to global organisations, supporting hundreds of learners towards successful completion of their CII qualifications.
Please note:
You are expected to attend both sessions/workshops.
Thu 20 Nov – Thu 27 Nov
Previous events

Festival Risk Management and Claims Handling Conference
The Insurance Institute of Ipswich Suffolk & North Essex invites you to join us for our all day Conference on 16th September 2025
As we come to the end of the festival season - from small niche events to the larger scale weekend festivals that attract thousands of visitors across the UK the industry navigates the complexities of this year's events. It's the ideal time to examine what we can learn and how we can better prepare for the 2026 season.
What risks are involved and how do we, the Insurance Industry play our part in managing that risk?
How does the client start to plan for the event - identifying risks, planning for all eventualities.
What happens when things go wrong?
What coverage might be available?
How do we manage major claims in an ever more litigious society?
We have experts from Clients, Brokers, Insurers, Solicitors, and Loss Adjusters ready to help answer these and other questions.
Come along for the day and find our more.
Refreshments and lunch will be provided.
Parking is free to attendees.
Speakers are as follows -
Katie Moore, Live Nation
Tim Rudland, Tysers
Karina Gaertner, Azorra
Leanne Conisbee, HCR Legal LLP
Polly Sayers, HCR Legal LLP
Kate Montagu, Miller
Hannah Logan, Miller
Jon Clarke, Hiscox
Claire Welford, Crawford & Company
Steven Sawyer, Crawford & Company
Brendan Levy, Crawford & Company
Courteney Jamison, Crawford & Company
Date and Time
16th September 2025 from 9am to 6pm including a cash bar in the last hour for networking.
Location - Venue 16 - 312 Tuddenham Road, Ipswich, Suffolk, IP4 3QJ
Tue 16 Sep 9:00 am – 6:00 pm
Tim Rudland and Karina Gaertner, Tysers Live

YPG Footgolf for The Insurance Charity
Join Us for a Fun-Filled Footgolf Fundraiser!
The CII Young Professionals Group (YPG) is excited to invite you to a fantastic event combining networking, friendly competition, and charitable giving — all set against the beautiful backdrop of Fynn Valley.
This unique Footgolf event will support The Insurance Charity, with teams of four taking on a nine-hole course. It’s a great opportunity to connect with fellow professionals while enjoying some light-hearted competition as you aim for the lowest score!
Event Details:
Location: Fynn Valley, Witnesham, Ipswich, Suffolk, IP6 9JA
Format: Teams of four | 9 holes of Footgolf | Networking opportunities
Fynn Valley is a stunning venue, offering a relaxed and scenic setting perfect for this summer social.
Please also note ball hire is included so no need to bring anything.
There is no dress code, but football and rugby boots are not permitted – trainers are perfect!
We look forward to seeing you there — bring your A-game and your best networking smile!
Thu 04 Sep 5:45 pm – 8:45 pm
Fynn Valley Golf Club

Navigating the hybrid work model
We’re thrilled to present our third webinar with @Mental Health in Business !
On 7th August 2025 at 12-1pm we will be joined by @Jay Unwin. As hybrid work becomes the new normal, join us for a conversation packed with usable strategies to:
• Identify common challenges in hybrid work settings
• Learn strategies for effective communication and collaboration in hybrid teams
• Develop skills for managing time and setting boundaries in flexible work arrangements
• Explore techniques for maintaining team culture and connection across diverse work environments
Whether you’re a member of a hybrid team or a team leader, this session will offer concrete tools to boost both team wellbeing and productivity.
Don’t miss out – secure your spot today and walk away with actionable insights for thriving in the new hybrid work model!
Thu 07 Aug 12:00 pm – 1:00 pm
Jay Unwin,

Gaining a Deeper Understanding of ADHD in the Workplace
Did you know? Adults with ADHD are nearly 60% more likely to be fired, 30% more likely to face chronic employment challenges, and three times more likely to quit a job impulsively.
These statistics highlight the urgent need for our workplaces to become more inclusive and supportive of neurodivergent employees.
However, research also shows that employees with ADHD often bring exceptional creativity to problem-solving, demonstrate higher levels of entrepreneurial thinking, and can be incredibly productive when working in environments that match their strengths.
So, how can we create environments where everyone—regardless of how their brain works—can thrive?
Join us at Arlingtons, Ipswich on 31st July 2025 at 5:30 PM for an insightful discussion on ADHD in the workplace. We'll be joined by Rosie Turner from ADHD Untangled, who will share practical strategies to:
• Recognise how ADHD and neurodivergence manifest in real-life settings.
• Build environments that support neurodivergent clients and team members.
• Create spaces where everyone can thrive.
This event is open to anyone interested in fostering inclusive workplaces; it is an excellent opportunity to learn, share experiences, and collaborate on strategies to foster inclusive workplaces.
Please RSVP using the link below to secure your place.
Thu 31 Jul 5:30 pm – 6:30 pm
Rosie Turner, ADHD Untangled

Summer Quiz 2025!
🌴 You’re Invited to the Insurance Institute of Ipswich, Suffolk and North Essex Summer Quiz! 🌴
Get ready for an evening of fast-paced fun, fantastic prizes, and tropical vibes! Join us on Wednesday, 23rd July from 5:30pm at Bar Twenty One, 11 St Nicholas Street, Ipswich, IP1 1TH for our Summer Quiz Night — hosted by none other than DJ Simon Byrne, bringing you the excitement of SpeedQuizzing!
🧠🎶 What to Expect:
Interactive SpeedQuizzing (no pens, no paper — just your phones!)
Prizes galore throughout the night
A special award for Best Hawaiian-Themed Team Name — so bring your creativity!
Hawaiian shirts are highly encouraged 🌺
🍕 What's Included:
2 x Medium Pizzas per team — on us!
£5 per person or £25 for a full team of up to 6
Teams can consist of up to 6 people
Submit your team name at the time of booking (these will appear on LinkedIn and our website)
🎟️ PLUS: A Fabulous Raffle!
We’ll have card readers on hand, but do bring some cash too. All proceeds from the event and raffle will go to our President’s chosen charity, Cancer Support Suffolk — a local organisation dedicated to supporting individuals before, during and after cancer through education, non-clinical therapies, and wellbeing workshops.
📱 Important Info:
We’ll be using SpeedQuizzing software for the quiz. If you’re new to it, visit the Summer Quiz event page on our website for a quick overview.
🚨 Please ensure you’ve downloaded the SpeedQuizzing app before attending!
🎟️ Book Now to Secure Your Spot!
Spaces are limited and filling fast, so early booking is strongly advised.
We look forward to seeing you there!
Wed 23 Jul 5:30 pm – 8:00 pm
Enabling Womens Careers - Confidence, Calm and Courage - Thriving beyond your comfort zone
Womens Forum
In this workshop we are going to take a dive into Confidence Calm and Courage and exploring what might be holding us back and how we can all thrive beyond our comfort zones.
This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow.
These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group.
The sessions are facilitated by Caroline who is a CII member, Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other.
Please allow up to 90 minutes for this session.
Tue 08 Jul 12:00 pm – 1:30 pm
Caroline Martin,