Global trends in life insurance
In this IIL financial services lecture Jules Constantinou discussed the potential for new technology and the changing demands of consumers to disrupt how life and health insurance is bought, sold, priced and underwritten.
The convergence of factors in the biological, physical and digital world will bring waves of disruption to life insurers across the globe. New non-traditional players are starting to encroach on life insurers' domain - some by invitation and in collaboration. The influence of this new technology will fundamentally alter the life and health insurance market. The rapid pace of change will see new providers adopting radically different ways of engagement and providing new services that put the customer at the centre. This will ultimately lead to greater use of data analytics and automation.
By the end of this lecture members would have gained an insight into:
- How technology and other factors will re-shape the business model of life and health insurance providers
- How customers will become the drivers for change
- Ideas on how providers might innovate to improve customer engagement and retention
Speakers Bio:
Jules Constantinou was appointed Regional Manager in January 2014. He previously held senior positions in Gen Re's South African business and their Alternative Solutions business in London. He is a member of Council for the Institute and Faculty of Actuaries.
Chair:
Robert Parker Dip PFS, Certs CII/MP & ER, Robert Parker Financial Services.
Registration & Security
CPD events are open to CII and PFS members
Registration closes at 12pm two working days before the event date
For events held in The Old Library, Lloyd's pass holders may also attend and do not need to register
Original Photo ID (Driving Licence, Passport, Work ID with company logo and full name) is required to gain entry to all venues
Conditions:
- Email confirmations and original photo ID must be produced to security staff at the lecture venue
- Attendance confirmations are non-transferable to any other person or lecture
- All venues have limited capacity and registration and/or a Lloyd's pass does not guarantee admission
Please let us know what we can do to make our events fully accessible to you.
Contact:
Please contact Patricia Pedraza (07463 028327) with any queries regarding the CPD events programme.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
3/4 hours' CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.