News

New CII report says Boards and senior leaders must ‘walk the walk’ to improve outcomes for vulnerable customers

Thu 10 Apr. 2025

A new Chartered Insurance Institute (CII) roundtable report calls for a ‘coalition of the willing’ to move beyond identifying characteristics of vulnerability, and put customers ahead of targets.

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Local Matters Podcast...now live!

Wed 2 Apr. 2025

Listen as Regional Membership Manager Matt Ward, Regional Membership Manager talks with Danielle Ashmore, President of the Insurance Institute of Coventry, Sarah Hughes, Communications Officer for the Insurance Institute of Cardiff and Kath Harvey, President of the Insurance Institute of Aberdeen, to discuss among over things their plans to engage their membership in 2025

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Graham Brown Award

Thu 13 Mar. 2025

Congratulations to Ben Mear of The Claims Consortium Group who was the worthy winner of this year's Graham Brown Award for professionalism. The award was sponsored by Graham's family and presented to Ben at this years annual dinner which was held last Friday. Congratulations Ben!

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2025 Annual Dinner Photos

Thu 13 Mar. 2025

Please see photos taken from the annual dinner which was held at Windslade Park on Friday 7th March 2024. Including the photos from the photo booth.

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Charity undergoes exciting evolution to enhance its support for the insurance industry

Mon 24 Feb. 2025

The Insurance Charity (The Charity), the UK and Ireland’s only dedicated insurance industry charity, is pleased to unveil a new visual identity and website to help increase awareness and provide enhanced support to people working in the insurance industry.

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CII New Generation group finds ‘certainty’ is key to public trust

Mon 24 Feb. 2025

The Chartered Insurance Institute (CII) New Generation Programme 2023/24 London Market Group has published a new report that considers how the insurance profession can help to build public confidence. The group uses case studies of the sector’s response to previous global and national events to identify three core principles through which the London Market can help to build public trust in insurance: ‘Collaboration, Certainty and Creativity’.

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