Previous events

All previous events

CPD WEBINAR: FCA GI Consumer Duty and update on Multi-Occupancy Insurances

  • Thu 22 Jun 12:00 pm – 1:00 pm
    • Branko Bjelobaba FCII,MIoD

We are on the final countdown to the start of the Consumer Duty the FCA has urged firms to ensure they are ready for the 31 July deadline. Sheldon Mills, Executive Director of Consumers and Competition at the FCA, warned that firms who ignore the Duty or who pose the most harm can expect swift action. This CPD webinar gives you an urgent update on this subject and we will also cover the current position on multi-occupancy insurances following intervention by the government and the FCA’s new requirements that were published on 21 April 2023.

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CPD WEBINAR- Farm Insurance

  • Wed 21 Jun 12:30 pm – 1:30 pm
    • Jane Carr, Zing 365 Training Ltd

The farming and agriculture industry has quite a unique requirement when it comes to insurance. There is material damage, livestock, farming equipment, various degrees of liability, environmental facts, the list goes on! The purpose of this course is to get an understanding of the risks associated with this industry, and how insurance policies provide the cover. The course will look at the covers available with the insurance market, underwriting considerations and typical terms and conditions that can be expected to be found, before looking at emerging, untraditional risks that the industry faces.

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2023 IIC&G CHARITY GOLF DAY FOR SUE RYDER LECKHAMPTON HOSPICE

  • Thu 15 Jun 9:00 am – 6:00 pm
  • Brickhampton Golf Club

IIC&G is pleased to confirm that its 6th Annual Charity Golf Day will go ahead on Thursday 15th June 2023. The day will follow our usual format being coffee and bacon roll on arrival, practice balls for the driving range, 18 holes golf on the Brickhampton Spa Course followed by a luxury BBQ after your round. Our charity benefact will again be Sue Ryder Leckhampton Hospice

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CPD Webinar: The role of psychology in negotiation

  • Wed 14 Jun 12:00 pm – 1:00 pm
    • Jeff Heasman, Jeff Heasman Consulting

To be successful in a negotiation it is very important that you understand the role psychology plays. From being able to recognise how your own emotions impact your thought processes and behaviours to also being able to recognise the same in your negotiation partner. Jeff Heasman is a recognised expert in negotiations and is a graduate of the Yale School of Management Executive Education programme in negotiation strategies. Using techniques learnt over many years and putting these into the context of insurance and financial services, Jeff will show you how psychology impacts the negotiation from preparation through to either closing a deal or walking away.

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CPD WEBINAR : Understanding key issues facing specific sectors- Part 2 Manufacturing

  • Wed 07 Jun 12:00 pm – 1:00 pm
    • Diane Jenkins, Nick Thomas & Associates

This session on manufacturing is the second of a series of sessions looking at sector specific contemporary insurance related issues, and offering practical guidance for dealing with them.

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CPD WEBINAR - Aviation Insurance

  • Wed 24 May 12:30 pm – 1:30 pm
    • Jane Carr, Zing 365 Training Ltd

The aviation industry has unique and specialised requirements when it comes to insurance placements. The purpose of this course is to get an understanding of the risks associated with this industry, and how insurance policies provide the cover. The session will look at the covers available within the insurance market, underwriting questions and typical terms and conditions that can be expected to be found, before looking at emerging risks that the industry faces.

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CPD WEBINAR - Understanding key issues facing specific sectors- Part 1 Hospitality

  • Thu 18 May 12:00 pm – 1:00 pm
    • Diane Jenkins, Nick Thomas & Associates

Differing sectors have specific issues. This session looks at the contemporary insurance related sector issues and offers some practical guidance for dealing with these.

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CPD WEBINAR - Environmental Risk Management

  • Thu 11 May 12:30 pm – 1:30 pm
    • Jane Carr, Zing 365 Training Ltd

This live-online webinar aims to Introduce the delegate to environmental liability insurance. Supported by case studies, we will look at the type of business that could benefit from this cover together with the extent of cover available, conditions and exclusions that an underwriter may apply. We will also take a quick look at the legislation relating to environmental risks together with some tips on disaster recovery planning

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CPD Webinar: Laughing yourself to wellness-the science of laughter in the workplace and an introduction to laughter yoga.

  • Wed 10 May 12:00 pm – 1:00 pm
    • Jeff Heasman, Jeff Heasman Consulting

People very rarely succeed in something unless they are having fun doing it. This may explain why laughter clubs are popping up in companies, large and small, across the world and why it has been receiving so much coverage in the press in recent years! The session will be led by Jeff Heasman who is a certified laughter yoga leader. Jeff has been mentored by the person who first started laughter yoga in India back in 1995, Dr Madan Kataria. Laughter yoga is a combination of laughter and yogic breathing exercises. Join us for an hour of fun and laughter and learn how you can practise laughter exercises to boost physical and mental wellbeing as well as your immune system!

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CPD WEBINAR- Creating an effective coaching & mentoring environment

  • Wed 03 May 12:30 pm – 1:30 pm
    • Jane Carr, Zing 365 Training Ltd

This live-online webinar aims to explain what coaching is all about. We will go through the process of how to prepare and deliver effective coaching together with a look at ways one can be supportive as a mentor. There will be hints and tips on maintaining a positive environment to allow coaching and mentoring to be well received and effective. This course is best suited to anyone in a team leader or managerial role who wants to inspire their staff.

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IIC&G ANNUAL DINNER 2023

  • Fri 28 Apr 6:30 pm – 12:30 am

The highlight of the IIC&G social calendar is here! On behalf of the President of the Insurance Institute of Cheltenham and Gloucester, Tim Chandler Dip CII, we are delighted to announce that our 2023 dinner will take place on Friday 28th April 2023. We have a stunning new venue, an exciting line-up of entertainment and delicious menu planned, so please contact our Deputy President, Zoe Davis Dip CII on zoe.davis@ecclesiastical.com to secure your ticket/table.

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IIC&G ANNUAL GENERAL MEETING 2023 **HYBRID LOCATION**

  • Thu 27 Apr 12:00 pm – 1:00 pm
  • Ecclesiastical Insurance

We need you! To get down to our AGM... Your local institute council invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.

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THREE CHOIRS FESTIVAL (GLOUCESTER ) QUIZ NIGHT SUPPORTED BY IIC&G

  • Fri 21 Apr 7:00 pm – 9:00 pm

IIC&G is supporting a local cultural charity (TCF) as they raise funds towards the festival in July 2023. We are putting together a team for a fundraising event on Friday 21 April in Gloucester and wonder if any of our members would also like to put a team together? Details of the link are below and by going to the link this will take you to all the event details. You cannot book via the IIC&G website for this one. It is being hosted by our ex President and ex President of the Insurance Charities, Allen Prior. The event is being held at The Club at Tuffley Park CiC, Gloucester. If you book as a team then you only have one booking fee to pay. Hope to see you there!

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CPD WEBINAR: Building confidence and shifting your emotional state

  • Wed 05 Apr 12:00 pm – 1:00 pm
    • Nick Thomas, Nick Thomas & Associates

Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls – particularly cold calls – and presenting or speaking in public. This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

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CPD WEBINAR - The cost-of-living crisis & insurance

  • Tue 21 Mar 12:30 pm – 1:30 pm
    • Matt Owen, Zing 365 Training Ltd

The cost of living has affected us all in one way or another, whether that is the price of food or the price of energy. But what’s the cause? And most importantly, how are businesses affected? This course will explore the key areas that brokers and insurers need to take into account when understanding the insured’s needs. It will also explore the importance of ensuring that the right levels of cover are in place, along with forecasted market trends to consider.

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CPD WEBINAR: Managing Conflict- How to Thrive with Difficult Conversations

  • Thu 16 Mar 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

Conflict is not pleasant for all concerned, and yet our daily lives will consistently present us with conflict situations and behaviours: in our teams, at work, in our families and interacting with strangers. Being able to manage and negotiate this conflict will help you to feel calm, confident and able to effectively handle these challenging situations.

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CPD WEBINAR: Overcoming client objections to buying non-core policies

  • Wed 15 Mar 12:00 pm – 1:00 pm
    • Diane Jenkins, Nick Thomas & Associates

In difficult economic environment clients often buy less insurance – this session looks at various non-core policies (outside main property and liability classes) and identifies the benefits these policies provide for clients

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CPD WEBINAR:- Exceptional Communication - Become a vital communicator

  • Thu 09 Mar 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

One of the most impactful professional skills is the ability to speak well, to convey a message, to tell a story- to move someone with your words. Being a public speaker, and crafting your speaking skills, will put you into a small group of individuals who can communicate at the highest level; it is both highly beneficial for your career and for your professional development.

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CPD WEBINAR: Meta Learning -Improve your ability to learn

  • Thu 02 Mar 12:00 pm – 1:00 pm
    • Michael Quigley, Kataholos

In today’s world, our ability to learn new information, understand how we learn and be able to apply our learning successfully in our lives, is an absolutely essential skillset. Too many of us do not understand well enough, the processes involved with learning.

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CPD WEBINAR: The New Consumer Duty: are you ready for a "paradigm shift?"

  • Wed 01 Mar 12:00 pm – 1:00 pm
    • Jeff Heasman, Jeff Heasman Consulting

The FCA has referred to the new consumer duty as a paradigm shift in their expectations. As we move ever closer to outcomes-based regulation, the FCA is increasingly focusing on the need for firms to embed conduct and cultural changes throughout the customer journey. This session will help you to understand the FCA´s expectations and the practical steps you can take now to ensure that you and your firm are prepared for this paradigm shift in the way we work. In particular this webinar will focus on the pillars of consumer understanding and consumer support.

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