Why Underinsurance in Home Contents Is So Prevalent, and Practical Tips & Tools to Address It

Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are
underinsured. Unfortunately, the same is often true for the contents in those homes.
Why is this, and what can the industry do about it?

Who is it for?
This webinar is for:
- Brokers and insurers who handle home contents insurance for MNW and HNW clients.
- Brokers and insurers who insure assets such as art, silverware, trophies and fine wine for
commercial customers (e.g. restaurants, hotels, charities, sports clubs, o􀆯ices)
- Claims handlers and loss adjusters who want to understand what to look for in, and risks around,
valuations with which they may be presented
- Compliance teams considering how to ensure clients and policyholders get the information they
need to make informed decisions, and that they are treated fairly

Learning objectives
By the end of the webinar, you will understand:
- What is underinsurance for contents?
- How does it arise?
- The importance of accurately assessing replacement cost
- The impact of underinsurance – for clients, brokers and insurers
- Why the “value” can be hard to get right
- What to look for in a valuation

Feedback from previous webinars delivered for Insurance Institutes
It was a brilliant webinar, just right in terms of content and pace. Andrea Lees Farrell, President, II of Mid-
Kent
Really enjoyed this very engaging and informative session, where the story behind the numbers was
brought to life through real-life examples. Ruth Glynn, Deputy President, II of Perth & Dundee
Rachel is an excellent communicator and really brought the session to life with her practical tips, wealth
of experience and actual case examples. Susan Stamp
Excellent presentation, very informative, Rachel clearly understands her subject and is clearly
professional and passionate about the work she does. David Codling, Council Member, II of York.