Previous events
This month
WEBINAR - Public Speaking
Public Speaking is something many people avoid at whatever cost. Glossophobia, or speech anxiety, is the fear of public speaking and it is one of the most common everyday worries in the UK – affecting around 77% of people in the UK. For ambitious people, being able to step up and speak is an essential skill. Using the SuperStar Communicator™ Methodology and my experience and expertise as an international speaker, I will provide invaluable support to develop your public speaking skills so you will be more confident when speaking.
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A plain English overview of reinsurance, including how reinsurance premiums affect the price charged to policyholders.
Reinsurance premium increases have been one of the most significant causes of the current hard market for policyholders, it will also change cover offerings in a soft market, and that is why it is essential that all brokers, underwriters, and claims staff have a basic overview of how reinsurance operates. This webinar will be presented by Alan Chandler, one of the most popular speakers in the UK. Alan will explain why reinsurance is so essential, the different types of reinsurance and how reinsurance can significantly affect policyholder’s premium and cover.
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WEBINAR - Retail Sector Focus
• Understand the key issues facing the sector • Identify specific insurance solutions for the sector • Be aware of insurance market issues for the sector
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WEBINAR - World Mental Health Day
World Mental Health Day, observed annually on October 10th, is a global initiative established in 1992 by the World Federation for Mental Health to raise awareness about mental health issues and advocate for better mental health care worldwide.
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Enabling Womens Careers - Sieze your day for Success!
This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for women and their allies within all levels of PFS and CII. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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WEBINAR - Manage your Fear and Show up with Confidence
Being able to manage your fear and show up with confidence is essential for career development. Fear could prevent you from showing up with confidence for meetings, your career development and your credibility. In this powerful masterclass, Susan shares techniques to understand and manage your fear so you can present the very best version of yourself in business situations.
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MK Pride Festival 2025 Campbell Park
We are delighted to announce that the Insurance Institute of Bedford and Milton Keynes will be participating in this vibrant celebration of love and diversity at the Milton Keynes Pride Festival at Campbell Park Overgate, Milton Keynes MK9 4AD. The CII is actively encouraging members to support equality, diversity and inclusion. Join us and don’t miss out on the fun and festivities! No registration or booking required, just come along and support the event.
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WEBINAR - Insurance Principles
The 6 insurance principles are the foundations of insurance. The main concepts underpin all insurance interactions ensuring that the business of insurance is fair and equitable for all. This one hour course takes a look at each of the principles in turn and how they relate to the insurance contract & claims that may arise. This course is suitable as a taster for those new to insurance who wish to better understand how insurance works in the world today.
View event detailsWEBINAR - How to Avoid Claims Related Complaints
• Deal with FNOL contact in the most efficient and empathetic way • Understand the benefits and personalised approach to telephone contact as the primary means of communicating with customers • Ensuring that system generated diary events to update other parties are not neglected or moved on in preference to dealing with customer communications • Proactively manage and maintain the expectations of customers who have made claims throughout the process
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WEBINAR - Building Barriers to Burnout & Bridges to Brilliance
A report from Deloitte suggests that 77% of employees have experienced burnout at their current job. This workshop will empower you as an individual and an organisation to prevent, recognise and overcome burnout.
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Enabling Womens Careers - Confidence, Calm and Courage - Thriving beyond your comfort zone
In this workshop we are going to take a dive into Confidence Calm and Courage and exploring what might be holding us back and how we can all thrive beyond our comfort zones. This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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Understanding the Market Cycle
What causes a market cycle and are we heading into a soft market in 2025? Hard markets usually last around a maximum of three years and this latest one started in 2020. This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur in 2025.
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Hops and Risk: what the evolution of beer teaches us about innovation in insurance
Join us for this Face to Face session where this fun and interactive session explores how centuries of brewing innovation, from monastic traditions to craft revolutions, mirror the forces reshaping the insurance industry today. By tasting 5 different beers, we will analyse how brewers have responded to cultural shifts, technology, regulation, and consumer demands and what insurance professionals can take as valuable lessons for designing resilient, customer-centric innovations.
View event detailsWEBINAR - Social Selling and Virtual Networking
• Understand the importance of networking in the business world • Understand the change in dynamic between buyer and seller and the implications for sales prospecting • Understand how to set yourself up on LinkedIn, and best practices for getting started • Understand where to use social media and when to step outside and develop a more direct relationship • Best practice tips and advice for the effective use of social media (specifically LinkedIn) for networking and new business acquisition
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Mastering Time
Have you ever noticed that some people just seem to have more hours in the day and others are chasing their tails? What is it that some do so effectively that others struggle with? Join us on this live online session to explore how we can all become better at Mastering Time. In this session we will: - explore the 'time zappers's' - celebrate the things that we do well - dive into tried and trusted techniques - create new habits for effiency
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WEBINAR - An Overview of Conflicts of Interest
This webinar provides an overview of the requirements of the Financial Conduct Authority to avoid conflicts of interest, and what to do should a conflict arise. Throughout the session we will look at examples of how Conflicts of Interest can arise and what can be done to effectively and compliantly manage them.
View event detailsAnnual General Meeting 2025
We need you! To get down to our AGM... Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
View event detailsWEBINAR - Property Owners Sector Focus
• Understand the key issues facing the sector • Identify specific insurance solutions for the sector • Be aware of insurance market issues for the sector
View event detailsWEBINAR - Law of Tort
This course introduces the concept of tort and its relationship with insurance. In order to better understand, the course will explore the structure of UK law to determine how negligence forms part of the structure of civil law and how its rules form the basis of liability insurance. We will explore the torts in civil law and look at how they may relate to insurance and the cover that is provided to businesses & individuals. This course is ideal for those wishing to learn more about private law and how it is such an integral part of insurance
View event detailsWEBINAR - Powerful Report Writing
Business report writing and business communication is an essential skill for decision making; business development and expansion. Using elements of the Superstar Communicator™ methodology, we share how to construct business communication; highlighting the most important information; focused information, calls to action and conclusions. We will focus on written and spoken communication. This is a vital skill to develop as a leader; to influence and aide decision making.
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