About the IIL

President - Grahame Millwater

Institute Secretary - Allison Potts

President's Mansion House Speech - 2010

Lord Mayor's Mansion House Speech - 2010

Principal Speaker's (Dr Nikolaus von Bomhard) Mansion House Speech - 2010

President's AGM Address - 2009 

Minutes from AGM - 2009

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"The cultivation of knowledge and information in all matters relating to the various branches of insurance".

In 1912 a Royal Charter was granted and The Chartered Insurance Institute came into being. Over the subsequent years The London Institute handed over its library, museum, insurance courses and membership administration responsibilities to the CII and, in 1934, moved to the Insurance Hall, 20 Aldermanbury, which was specially built for their combined purposes.

The Institute achieves its objective by supporting the role of The Chartered Insurance Institute in the cause of insurance education and professional development through its lecture and visits programmes, its journal and its advanced studies scheme. With its 15,000 members, London is by far the largest institute amongst The Chartered Insurance Institute's 64 local and associated institutes.

To obtain a copy of the IIL's Centenary Souvenir Book, please click here

Officers

Please click here to download the Composition of Council for 2009 - 2010

Please click here to download the Member Role Description for the Lecture Committees

Representatives Committee

The President's Award

The criterion for The Insurance Institute of London's President's Award is that the individual "should have made an outstanding contribution to our workings and/or enhanced the Institute's image in the market and beyond".

The President's Award Citation

Recipients of President’s Award:

Sue Langley
Christopher Henley FCII
Terence Hayday FCII
Nicholas Stanbury FCII
Michael Taylor
Ernest Marshall CStJ OBE
Laon Hulme OBE
Norman Alderton FCII
James Heaney
William Henson ACII
Christopher Dudley FCII
Cyril Hodge FCII

List of The Insurance Institute of London Presidents 1907-2009

Customer Service

Our customer commitment
The IIL is committed to delivering a first-class service to all its customers.  Our aim is to provide open and fair opportunities for learning, maintaining competence and raising professional standards within the insurance, savings and financial services industry.

The IIL is committed to using the best practices and implementing policies and procedures to ensure that customers are dealt with on a consistent and fair basis.

View the IIL Customer Service Statement

Providing feedback
We welcome feedback, positive or otherwise, on all aspects of our service, so please don't hesitate to let us know what you think.  You'll be providing vital information to help us improve our procedures and processes.

Feedback can be provided here.

Please note:  should your feedback constitute an expression of dissatisfaction, thus a complaint, we will ensure this is dealt with under the IIL Complaints Policy.

Making a complaint
As part of our commitment to maintaining high levels of customer service, the IIL has established a policy to ensure complaints are dealt with swiftly and completely.

So if you are unhappy with any aspect of our service, we welcome your comments.  This will help us put things right for you and improve our service in general.

We take every complaint and comment seriously and are committed to addressing any issues that lead to complaints.

View the IIL Complaints Policy

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Further information
Telephone: +44 (0) 20 7600 1343